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969 F. Supp. 2d 955
N.D. Ill.
2013
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Background

  • Santiago, a retired United flight attendant, sues under the Railway Labor Act (RLA) alleging United modified the pass travel policy in a way that violates the CBA with AFA and harms retirees.
  • She seeks to compel arbitration before the System Board of Adjustment under § 184 of the RLA.
  • The CBA provides the System Board as the arbitral forum for disputes arising under the agreement.
  • Retirees generally are not on the Flight Attendant System Seniority List, and the Retirement Board handles only pension/401(k) matters; Santiago’s dispute falls outside that board’s jurisdiction.
  • United moved for summary judgment; the court denied the motion and noted that the matter could be summarily decided in Santiago’s favor if the System Board has jurisdiction and if the Day retiree-right doctrine applies.
  • The court also addressed procedural issues about pro se notice and discovery requests before reaching the jurisdictional analysis.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether the dispute is a minor dispute subject to System Board arbitration Santiago argues the CBA governs the pass policy and supports arbitration United contends the court should resolve major/minor status and may deny arbitration System Board has exclusive jurisdiction; dispute is minor and arbitrable
Whether Santiago, as a retiree, is an ‘employee’ under Day and thus eligible for System Board review Day extends RLA rights to retirees whose claimed rights accrued during employment Santiago should be treated as non-employee for RLA purposes Santiago is an employee under Day; entitled to System Board review
Whether the CBA can bar Santiago’s access to arbitration by retroactively consenting through a new agreement The CBA cannot contract away retiree rights to arbitration New CBA terms may govern and consent could bar arbitration Courts cannot decide the substantive merits to determine arbitrability; System Board must decide
Whether United’s unilateral modification of the pass policy is “arguably justified” under the CBA so as to make the dispute minor Past practice supports retirees’ rights to prior policy CBA interpretation supports unilateral change within minor-dispute framework The dispute is arguably justified under the CBA and falls within minor-dispute arbitration
Whether the AFA’s prior dismissal of Santiago’s DFR claim affects her right to pursue an arbitration against United DFR dismissal does not negate Santiago’s independent arbitration right AFA’s lack of representation impacts admissibility Not dispositive; the CUT remains that arbitration before System Board is proper

Key Cases Cited

  • Consolidated Rail Corp. v. Ry. Labor Exec. Ass’n, 491 U.S. 299 (U.S. 1989) (sets the major/minor dispute framework and exclusive board jurisdiction for minor disputes)
  • Hawaiian Airlines, Inc. v. Norris, 512 U.S. 246 (U.S. 1994) (clarifies minor dispute concept and the limits of court review under Conrail)
  • Capraro v. United Parcel Service Co., 993 F.2d 328 (3d Cir.1993) (supports employee access to arbitration under §184 against employer/union actions)
  • Martin v. American Airlines, Inc., 390 F.3d 601 (8th Cir.2004) (distinguishes airline arbitration rights under RLA from railroad §153 framework)
  • Day, Pennsylvania R.R. Co. v., 360 U.S. 548 (U.S. 1959) (Day exception extends RLA coverage to retiree claims accruing during employment)
  • Whitaker v. American Airlines, Inc., 285 F.3d 940 (11th Cir.2002) (discusses access to adjustment board for probationary or retirement-related disputes)
  • O’Neill v. Pub. Law Bd. No. 550, 581 F.2d 692 (7th Cir.1978) (discusses limits of §153 Second for railroads; not controlling for §184 context)
  • Slagle v. Illinois Cent. R.R. Co., 397 F.2d 546 (7th Cir.1968) (early view on individual employee rights under railroad arbitration framework)
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Case Details

Case Name: Santiago v. United Air Lines, Inc.
Court Name: District Court, N.D. Illinois
Date Published: Aug 22, 2013
Citations: 969 F. Supp. 2d 955; 2013 WL 4501024; 196 L.R.R.M. (BNA) 2732; 2013 U.S. Dist. LEXIS 119304; No. 11 C 9109
Docket Number: No. 11 C 9109
Court Abbreviation: N.D. Ill.
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    Santiago v. United Air Lines, Inc., 969 F. Supp. 2d 955