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Ralph Gentile, Inc. v. State Division of Hearings & Appeals
2011 WI App 98
Wis. Ct. App.
2011
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Background

  • Gentile Nissan, owned by Ralph Gentile, Inc., d/b/a Gentile Nissan, faced termination of its Wisconsin Nissan dealership by Nissan North America, which alleged unsatisfactory sales performance and customer satisfaction under a 2002 term dealership agreement still in effect.
  • Division of Hearings and Appeals upheld Nissan North America’s termination; Gentile challenged the Division’s interpretation of the governing statutes and contract terms.
  • Key statutes include Wis. Stat. § 218.0114(7)(d) (burden on manufacturer to prove fair cancellation with just provocation and due regard to equities) and Wis. Stat. § 218.0116(l)(i)2 (license may be denied or revoked for unfair cancellations).
  • Section 3 of the dealership agreement imposed active and effective promotion of Nissan vehicles in Gentile’s Primary Market Area, with Section 3B detailing sales-performance criteria, and Section 3D recognizing factors beyond dealer control.
  • Nissan evaluated Gentile’s performance using a regional “sales effectiveness” metric, counting actual sales regardless of registration location, which showed persistent underperformance from 2003–2007.
  • Gentile argued that the 2006 amendment introducing a “best efforts” clause to Article Twelfth (e) was a binding condition for a future offer of a standard dealership agreement; the court rejected the argument and treated the clause as a condition related to offers, not ongoing performance.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Gentile materially breached Section 3 and thus just provocation existed. Gentile contends Section 3A measures only advertising; Section 3B criteria do not reflect Section 3A obligations. Division reasonably applied 3B criteria to evaluate 3A obligations and found material breach. Yes; material breach supported and just provocation established.
Whether the “best efforts” amendment affected ongoing obligations or was merely a precondition to a future offer. The amendment demonstrates Gentile’s duty to use best efforts to achieve regional average sales. Best efforts clause was a condition to potential renewal/offer of a standard agreement, not a perpetual obligation. Best efforts clause is a condition to offers, not ongoing duty; no impact on termination.
Whether the Division properly applied the “due regard to the equities” and limited “similarly situated dealers” to Wisconsin dealers. Out-of-state dealers should be considered similarly situated; Wisconsin-only scope is discriminatory. Restriction to Wisconsin dealers is reasonable to avoid extraterritorial commerce concerns. Reasonable interpretation; not discriminatory under the statute.
Whether the sales-effectiveness metric is a proper measure of Gentile’s compliance with Section 3. Sales within the Primary Market Area should be measured by registrations (not overall sales). Division correctly used regional sales effectiveness combining local and non-local sales as industry practice. Acceptable interpretation; supported by substantial evidence and deference.
Whether the termination implicates Commerce Clause considerations and extraterritorial reach. Wisconsin law should apply uniformly to all dealers, including out-of-state ones. Division’s interpretation avoids unconstitutional extraterritorial impact; court does not decide this issue. Court declines to decide Commerce Clause issue; court finds interpretation reasonable.

Key Cases Cited

  • Volvo Trucks North America v. State of Wisconsin Dep't of Transportation, 323 Wis.2d 294 (Wis. 2010) (deference to agency factual findings; review of statutory interpretation under substantial evidence and due weight)
  • Healy v. Beer Institute, Inc., 491 U.S. 324 (U.S. 1989) (commerce clause limits extraterritorial regulation)
  • Forest Home Dodge, Inc. v. Karns, 29 Wis.2d 78 (Wis. 1965) (state dealership regulations and commerce considerations)
  • Vesely v. Security First National Bank of Sheboygan Trust Dep't, 128 Wis.2d 246 (Wis. 1985) (interpretation of ‘similarly situated dealers’ in Wisconsin context)
Read the full case

Case Details

Case Name: Ralph Gentile, Inc. v. State Division of Hearings & Appeals
Court Name: Court of Appeals of Wisconsin
Date Published: May 24, 2011
Citation: 2011 WI App 98
Docket Number: No. 2010AP2524
Court Abbreviation: Wis. Ct. App.