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Ragab v. Howard
2016 U.S. App. LEXIS 20895
10th Cir.
2016
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Background

  • Plaintiff Ragab entered a business relationship with Ultegra Financial and its CEO in 2013; parties executed six related agreements (Consulting, Purchase, Operating, Assignment, Employment, Non‑Circumvention/Confidentiality).
  • Each of the six agreements contained an arbitration clause, but the clauses conflicted on key procedural points (governing rules, arbitrator selection, notice period, fee/attorney‑fee allocation).
  • Ragab sued in 2015 for misrepresentation and violations of consumer credit repair statutes; the district court found his claims fell within the scope of all six agreements.
  • Defendants moved to compel arbitration; the district court denied the motion, concluding no meeting of the minds as to arbitration because of irreconcilable conflicts among the arbitration provisions.
  • The Tenth Circuit reviewed de novo, affirmed the denial of the motion to compel arbitration, and held a summary trial was unnecessary on the formation question.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether conflicting arbitration provisions across multiple contracts show no meeting of the minds to arbitrate Ragab argued the conflicts render arbitration clauses unenforceable because parties never agreed on essential arbitration terms Defendants argued a liberal federal policy favors arbitration; parties intended to arbitrate and one clause or procedural defaults can fill gaps Held: Conflicting, specific arbitration terms across six agreements precluded finding mutual assent to a single arbitration procedure; no agreement to compel arbitration
Whether a court may pick one arbitration clause to enforce when contracts conflict Ragab: court should not choose among inconsistent clauses; doing so would create terms parties never agreed to Defendants: courts may enforce one clause (e.g., the one with a merger clause) or allow plaintiff to invoke any clause covering his claims Held: No contract language showed one agreement superseded the others; court cannot arbitrarily select one clause without violating other agreements
Whether general or vague arbitration clauses would permit enforcement here Ragab: presence of multiple detailed, conflicting clauses distinguishes this case from ones enforcing vague clauses Defendants: some cases enforce minimal arbitration promises; procedural gaps can be filled by statute or courts Held: Distinct: multiple specific, inconsistent clauses cannot be treated like a single vague clause to be completed by statute; parties did not agree on essential terms
Whether a summary trial was required or the court could decide formation as a matter of law Ragab: factual disputes required a summary trial under 9 U.S.C. §4 Defendants: no material factual disputes; only legal application remained Held: No genuine factual disputes about the agreements’ content; determination whether conflicts defeated mutual assent was a legal question that could be decided without a summary trial

Key Cases Cited

  • Howsam v. Dean Witter Reynolds, 537 U.S. 79 (2002) (federal policy favors arbitration and courts defer to arbitrators on procedural questions when parties agreed)
  • Moses H. Cone Mem'l Hosp. v. Mercury Constr. Corp., 460 U.S. 1 (1983) (liberal federal policy favoring arbitration)
  • AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (2011) (FAA preempts state rules that single out arbitration for disfavored treatment)
  • First Options of Chi., Inc. v. Kaplan, 514 U.S. 938 (1995) (state‑law principles govern whether parties agreed to arbitrate)
  • United Steelworkers v. Warrior & Gulf Navigation Co., 363 U.S. 574 (1960) (a party cannot be compelled to arbitrate absent agreement)
  • Armijo v. Prudential Ins. Co. of Am., 72 F.3d 793 (10th Cir. 1995) (standard of review and presumption favoring arbitration; summary‑judgment‑like inquiry for arbitrability)
  • Guthrie v. Barda, 533 P.2d 487 (Colo. 1975) (Colorado enforces even brief arbitration promises; procedural gaps may be supplied by statute)
  • NAACP of Camden Cty. E. v. Foulke Mgmt. Corp., 24 A.3d 777 (N.J. Super. Ct. App. Div. 2011) (conflicting arbitration clauses can be too confusing to constitute mutual assent)
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Case Details

Case Name: Ragab v. Howard
Court Name: Court of Appeals for the Tenth Circuit
Date Published: Nov 21, 2016
Citation: 2016 U.S. App. LEXIS 20895
Docket Number: 15-1444
Court Abbreviation: 10th Cir.