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Patti Okuno v. Reliance Standard Life Ins. Co.
836 F.3d 600
| 6th Cir. | 2016
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Background

  • Patti Okuno, a Limited employee, stopped work due to symptoms later diagnosed as Crohn’s disease, narcolepsy, and Sjogren’s syndrome; she exhausted short-term benefits and applied for long-term disability under a Reliance-administered Plan.
  • The Plan pays benefits for “Total Disability” but caps benefits at 12 months for disabilities "caused by or contributed to by" mental or nervous disorders; it also contains a pre-existing-conditions exclusion.
  • Reliance initially denied benefits under the pre-existing condition clause (treating fibromyalgia as pre-existing); after appeals and independent file reviews, Reliance concluded Okuno had a psychiatric component (depression/anxiety) and paid benefits for 12 months only, denying longer coverage for her physical conditions.
  • Reliance’s medical reviewers conducted only file reviews (no in-person examinations), and the reviewers were not specialists in Crohn’s or Sjogren’s; Reliance did not consult Okuno’s treating physicians or a mental-health specialist despite relying on a psychiatric component to limit benefits.
  • Okuno sued under ERISA §502(a)(1)(B); the district court granted judgment to Reliance. The Sixth Circuit reviewed under the arbitrary-and-capricious standard (administrator discretionary authority) and reversed, remanding for further proceedings.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Proper interpretation of the Plan’s Mental or Nervous Disorders Limitation The mental-health cap applies only if the claimant would not be totally disabled from physical conditions alone (but-for test). The Plan allows application of the 12-month cap whenever a psychiatric component is present or contributed to the disability. Court adopts but-for interpretation: administrator must consider physical impairments separately; mere presence of a psychiatric component cannot automatically trigger the cap.
Burden of proof on exclusion Reliance must prove the exclusion applies. Reliance argued Okuno failed to show the exclusion was inapplicable. Court: Reliance bears the burden to show the mental-health exclusion applies.
Adequacy of Reliance’s factfinding (medical review process) Reliance’s file-only reviews by non-specialists, failure to consult treating physicians and lack of mental-health expert rendered decision arbitrary and capricious. File reviews by retained physicians were sufficient; in-person exams not required. Court: Reliance’s process was flawed—no exams, inadequate specialty expertise, failure to consult treating doctors and to use mental-health expertise—so denial was not supported by substantial evidence.
Remedy Remand for further administrative proceedings to evaluate whether physical conditions alone disable Okuno for “any occupation.” Argues prior determination was reasonable; no reinstatement requested. Court reverses district court and remands for further proceedings rather than ordering immediate reinstatement.

Key Cases Cited

  • Firestone Tire & Rubber Co. v. Bruch, 489 U.S. 101 (supersession of standard of review for ERISA plan interpretations)
  • Metropolitan Life Ins. Co. v. Glenn, 554 U.S. 105 (2008) (conflict of interest when administrator both evaluates claims and pays benefits is a factor in review)
  • George v. Reliance Standard Life Ins. Co., 776 F.3d 349 (5th Cir. 2015) (but-for test for mental/nervous disorder exclusion)
  • Javery v. Lucent Technologies, Inc. Long Term Disability Plan, 741 F.3d 686 (6th Cir. 2014) (importance of applying medical evidence to occupational standard)
  • Elliott v. Metropolitan Life Ins. Co., 473 F.3d 613 (6th Cir. 2006) (standard for reviewing ERISA benefits decisions under administrative record)
Read the full case

Case Details

Case Name: Patti Okuno v. Reliance Standard Life Ins. Co.
Court Name: Court of Appeals for the Sixth Circuit
Date Published: Sep 7, 2016
Citation: 836 F.3d 600
Docket Number: 15-4043
Court Abbreviation: 6th Cir.