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5:23-cv-04965
N.D. Cal.
Aug 13, 2025
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Background

  • Plaintiff Panchenko sued Comenity Capital Bank, alleging improper credit reporting and investigation under the FCRA, asserting he was a victim of identity theft.
  • Comenity’s expert (Ulzheimer) opined that its credit investigations met or exceeded industry standards and that there was no evidence linking plaintiff’s alleged damages to Comenity’s reporting.
  • Plaintiff disclosed Douglas Hollon as a rebuttal expert, whose report both challenged Comenity’s investigation as inadequate and asserted Panchenko was a victim of identity theft.
  • Comenity moved to exclude Hollon’s testimony, arguing untimeliness, lack of qualifications, improper legal conclusions, and insufficient factual basis.
  • The court analyzed the admissibility of Hollon’s opinions with respect to rebuttal scope, qualifications, legal conclusions, and methodology.
  • The court partially granted Comenity’s motion, excluding Hollon’s identity theft opinion but allowing his critique of Comenity’s investigation as rebuttal testimony.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Timeliness of Hollon’s identity theft opinion Hollon’s opinions were properly disclosed as rebuttal Identity theft opinion is untimely and not true rebuttal Excluded as untimely; does not rebut defendant’s expert
Qualifications of Hollon as expert Hollon’s 19 years’ experience in industry qualifies him Hollon not qualified as hasn’t worked for data furnisher Qualified to testify on investigation practices/standards
Opinion as improper legal conclusion Testimony does not reach ultimate legal conclusion Opinions on FCRA reasonableness and identity theft are legal conclusions Excluded only use of term “reasonable” for legal standard and identity theft opinion
Sufficiency of facts/data Hollon’s review aligns with industry methodology Did not perform investigation plaintiff claims necessary Flaws go to weight, not admissibility—testimony allowed

Key Cases Cited

  • Yeti by Molly, Ltd. v. Deckers Outdoor Corp., 259 F.3d 1101 (9th Cir. 2001) (burden on party to show late expert disclosure is substantially justified or harmless)
  • Hangarter v. Provident Life & Accident Ins. Co., 373 F.3d 998 (9th Cir. 2004) (expert qualification requirements addressed broadly)
  • Kumho Tire Co. v. Carmichael, 526 U.S. 137 (1999) (court’s gatekeeping responsibility for expert testimony)
  • Mukhtar v. Cal. State Univ., Hayward, 299 F.3d 1053 (9th Cir. 2002) (expert cannot offer opinion as to legal conclusion)
  • Primiano v. Cook, 598 F.3d 558 (9th Cir. 2010) (focus for expert admissibility is reliability of methodology)
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Case Details

Case Name: Panchenko v. Bank of America, N.A.
Court Name: District Court, N.D. California
Date Published: Aug 13, 2025
Citation: 5:23-cv-04965
Docket Number: 5:23-cv-04965
Court Abbreviation: N.D. Cal.
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