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Pace v. Portfolio Recovery Associates, LLC
2012 U.S. Dist. LEXIS 87469
W.D. Mo.
2012
Read the full case

Background

  • Plaintiff Pace, with past credit accounts to Southwestern Bell and Capital One, defaulted on those debts.
  • Defendant Portfolio Recovery Associates, LLC, pursued collection activities against Pace in 2011.
  • Pace alleges FDCPA violations including harassment and improper collection practices during calls.
  • Pace kept phone logs and provided them to counsel; defendant produced no written call logs.
  • Pace sent (or attempted to send) a cease-and-desist letter; Pace claims calls continued afterward.
  • The court applies summary judgment standards and evaluates the FDCPA claims from an unsophisticated consumer perspective.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether repeated calls constitute harassment under FDCPA §1692d. Pace contends frequent calls were harassing and intended to annoy. Defendant asserts calls do not, without more, demonstrate harassment under the statute. Harassment claim fails; no genuine issue; grant for defendant.
Whether defendant failed to disclose identity in violation of §1692d(6). Defendant did not properly identify itself in calls. Defendant has a policy mandating identification and evidence showed identification occurred. No genuine issue; summary judgment for defendant.
Whether continuing calls after a cease communication letter violated §1692c. Defendant received a cease-call letter and still called. Plaintiff did not prove receipt or proper mailing; letter content unknown. Claim fails for lack of proof of receipt; summary judgment for defendant.
Whether the stop-notice was adequately delivered/received under §1692c. There was a mailing that should have been received; presumptions of receipt apply to routine mailings. Record insufficient to prove receipt; no adverse effect shown. No triable issue; claim fails for want of proof of receipt.
Whether defendant's statement about credit reporting violated §1692e. Statement implied potential credit-report consequences; misleading or threatening. Statement not false or threatening under §1692e; not a prohibited action. No genuine issue; summary judgment appropriate.

Key Cases Cited

  • Joseph v. J.J. Mac Intyre Co., LLC, 238 F. Supp. 2d 1158 (N.D. Cal. 2002) (harassment analysis under FDCPA requires more than mere call frequency)
  • Bellecourt v. United States, 784 F. Supp. 623 (D. Minn. 1992) (presumption of receipt insufficient; need actual receipt proof)
  • Ramirez v. Apex Financial Management, LLC, 567 F. Supp. 2d 1035 (N.D. Ill. 2008) (cease-communication notice timing and receipt impact FDCPA analysis)
  • Durthaler v. Accounts Receivable Management, Inc., 854 F. Supp. 2d 485 (S.D. Ohio 2012) (structure of §1692d considerations; role of intent and frequency)
  • Arteaga v. Asset Acceptance, LLC, 733 F. Supp. 2d 1218 (E.D. Cal. 2010) (FDCPA §1692e/§1692d analysis; no implied threat where statements not false)
  • Anderson v. Liberty Lobby, Inc., 477 U.S. 242 (Supreme Court 1986) (summary judgment standard; genuine issue of material fact required)
Read the full case

Case Details

Case Name: Pace v. Portfolio Recovery Associates, LLC
Court Name: District Court, W.D. Missouri
Date Published: Jun 25, 2012
Citation: 2012 U.S. Dist. LEXIS 87469
Docket Number: Case No. 11-0294-CV-W-HFS
Court Abbreviation: W.D. Mo.