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344 P.3d 1167
Utah Ct. App.
2015
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Background

  • Kellene and Scott Bishop appealed a final judgment favoring Outsource Receivables Management, Inc. (Outsource) on a debt collection claim for anesthesia services.
  • Kellene underwent surgery at Orem Community Hospital in June 2012; the anesthesiologist was employed by Lone Peak Anesthesia, LC (LPA), an affiliate, not the hospital.
  • Kellene received two bills: one from the hospital and one from LPA for anesthesia; she made partial payments and sought hardship relief.
  • Outsource obtained judgment for $801.57 for anesthesia services, plus $3,680 in attorney fees and $95 in costs, largely based on implied contracts.
  • The trial court found Kellene and LPA formed a contract implied in fact through Kellene’s receipt of anesthesia and the anesthesiologist’s expectations of payment; this supported Outsource’s recovery.
  • The Bishops challenge both the contract-implied-in-fact theory and the attorney-fee award under a bad-faith provision.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether a contract implied in fact existed. Outsource contends Kellene requested services and LPA reasonably expected payment. Bishops argue no direct solicitation; hospital/surgeon; no implied contract with Kellene. Yes, implied-in-fact contract existed.
Whether LPA could expect payment without a signed consent form. Expectation of payment can arise from conduct and prior dealings. No signed contract with Kellene, no expectation. Implied-in-fact contract can arise without a signed form.
Whether the amount awarded reflects the value of the anesthesia services. The trial court found LPA’s charge fair value for services rendered. Challenge to the calculation; seeks review of damages. Damages sustained; value supported by undisputed evidence.
Whether attorney fees were properly awarded under the bad-faith statute. Award supported by court findings of bad faith and lack of merit. Argument that defense was lawful and not in bad faith. Attorney fees awarded under the bad-faith statute affirmed.

Key Cases Cited

  • ProMax Dev. Corp. v. Mattson, 943 P.2d 247 (Utah Ct. App. 1997) (review of factual findings in light of standard)
  • Uhrhahn Constr. & Design, Inc. v. Hopkins, 179 P.3d 808 (Utah Ct. App. 2008) (deferential review of implied-contract questions)
  • Knight v. Post, 748 P.2d 1097 (Utah Ct. App. 1988) (elements of contract implied in fact)
  • Davies v. Olson, 746 P.2d 264 (Utah Ct. App. 1987) (implied-contract theory appropriately applied)
  • Still Standing Stable, LLC v. Allen, 122 P.3d 556 (Utah 2005) (bad-faith attorney-fee standard and merits inquiry)
  • Migliore v. Livingston Fin., LLC, 2015 UT 9 (Utah) (continuing development of bad-faith attorney-fee framework)
  • Jeschke v. Willis, 811 P.2d 202 (Utah Ct. App. 1991) (standard for bad-faith findings)
  • Cady v. Johnson, 671 P.2d 149 (Utah 1983) (support for bad-faith analysis)
Read the full case

Case Details

Case Name: Outsource Receivables Management, Inc. v. Bishop
Court Name: Court of Appeals of Utah
Date Published: Feb 20, 2015
Citations: 344 P.3d 1167; 780 Utah Adv. Rep. 12; 2015 UT App 41; 2015 Utah App. LEXIS 41; 2015 WL 737119; 20140082-CA
Docket Number: 20140082-CA
Court Abbreviation: Utah Ct. App.
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