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KLRA202400329
Tribunal De Apelaciones De Pue...
Aug 26, 2024
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Background

  • Katherine Ortiz Castro filed a complaint against Master Motors, LLC, Popular Auto, LLC, and Popular Auto, seeking to rescind the sale and financing contracts for a used Nissan Versa, alleging her consent was vitiated.
  • Ortiz Castro claimed she was shown and agreed to purchase a gray, sporty Nissan Versa, but upon completion of paperwork (without proper orientation or opportunity to review documents), she received a different, defective gray Nissan Versa.
  • Ortiz Castro alleged the dealer failed to inform her of details regarding the substitution and the financing, and that the vehicle delivered had multiple defects immediately upon receipt.
  • Five days after the transaction, Ortiz Castro returned the vehicle to Master Motors and notified Popular Auto, which later repossessed it; she sought return of her $500 deposit.
  • The Puerto Rico Department of Consumer Affairs (DACo) found that Master Motors engaged in serious deceit, nullified the contract, and ordered restitution; Master Motors sought judicial review.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether DACo erred in its fact findings Facts, including bait-and-switch and lack of consent, were established at the hearing DACo omitted relevant facts and misconstrued events DACo's fact finding upheld; evidence supports plaintiff's version
Whether grave deceit (dolo) vitiated consent to the contract Consent was vitiated by the seller's intentional misrepresentation No deceit occurred; contract was affirmed by plaintiff's signature and possession DACo correctly found grave deceit and vitiated consent; contract annulled
Proper remedy for breach (including restitution & contract resolution) Seeks annulment of contracts and return of deposit No payments made to finance company; contract was properly closed Contracts annulled; $500 deposit returned by dealer, obligations otherwise separated
DACo's jurisdiction despite lack of plaintiff payments to Popular Auto DACo has broad authority to protect consumers in motor vehicle sales DACo lacked jurisdiction as plaintiff made no payments to finance company DACo had jurisdiction; process proper

Key Cases Cited

  • García Reyes v. Cruz Auto Corp., 173 DPR 870 (Puerto Rico 2008) (scope of judicial review of administrative agencies and deference to their findings)
  • Asoc. Fcias. v. Caribe Specialty et al. II, 179 DPR 923 (Puerto Rico 2010) (administrative agency decision standards and review parameters)
  • Camacho Torres v. AAFET, 168 DPR 66 (Puerto Rico 2006) (presumption of regularity and burden of proof in review of administrative decisions)
  • Suárez Figueroa v. Sabanera Real, 173 DPR 694 (Puerto Rico 2008) (DACo powers and mandate to protect consumers)
  • Otero v. Toyota, 163 DPR 716 (Puerto Rico 2003) (limitations and review of agency conclusions of law)
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Case Details

Case Name: Ortiz Castro, Katherine M v. Master Motors LLC
Court Name: Tribunal De Apelaciones De Puerto Rico/Court of Appeals of Puerto Rico
Date Published: Aug 26, 2024
Citation: KLRA202400329
Docket Number: KLRA202400329
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    Ortiz Castro, Katherine M v. Master Motors LLC, KLRA202400329