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Neptune v. Whetstone Partners, LLC
2014 U.S. Dist. LEXIS 105190
S.D. Fla.
2014
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Background

  • Plaintiff Patrick Neptune received approximately 45 calls from Whetstone Partners (d/b/a eTitleLoan) to his cellular phone between Nov. 2013 and Apr. 2014 while debt payments were not yet due.
  • On Nov. 14, 2013 Neptune received a prerecorded voicemail about a payment due and told a company agent to stop calling and revoked any consent for autodialed/prerecorded calls.
  • Neptune answered several subsequent calls and repeatedly asked Whetstone to stop, but calls continued; some days saw multiple calls and calls on consecutive days.
  • Neptune alleges Whetstone’s policies permitted continued autodialed/prerecorded calls and provided no means to remove his number from call lists.
  • Plaintiff sued under the TCPA (47 U.S.C. § 227(b)(1)(A)(iii)) and the Florida Consumer Collection Practices Act (FCCPA), Fla. Stat. § 559.72(7) and (9); Whetstone moved to dismiss under Rule 12(b)(6).
  • The court denied the motion to dismiss as to both TCPA and FCCPA claims, finding the complaint pleaded sufficient factual matter to state plausible claims.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Neptune adequately alleged use of an ATDS or prerecorded voice in violation of the TCPA Neptune alleged ~45 calls, multiple same-day/back-to-back calls, a prerecorded-sounding voicemail, and that calls continued after he revoked consent Whetstone argued Neptune merely recited statutory elements without supporting factual detail Court: Allegations (frequency, timing, prerecorded voicemail, continued calls after revocation) are sufficient to plausibly allege ATDS/prerecorded use; TCPA claim survives dismissal
Whether repeated calls constituted harassment under FCCPA §559.72(7) Repeated calls after multiple requests to stop, including several same-day and consecutive-day calls, were sufficiently frequent to abuse/harass Whetstone argued reminder calls do not necessarily amount to harassment Court: Given repeated requests to stop and continued calling about payments not yet due, allegations suffice to state §559.72(7) claim
Whether Whetstone asserted a non‑existent legal right or acted with knowledge in violation of FCCPA §559.72(9) Neptune alleged payments were due on the 17th monthly and Whetstone knowingly attempted to collect before they were due — asserting a right that did not exist Whetstone argued Neptune failed to plead that a legal right was asserted or that Whetstone had actual knowledge Court: Neptune plausibly alleged Whetstone knew when payments were due and attempted to collect earlier; §559.72(9) claim survives dismissal
Whether dismissal standard (Rule 12(b)(6)) required more detailed factual pleading Neptune relied on Twombly/Iqbal plausibility standard and factual allegations showing pattern and knowledge Whetstone urged stricter pleading (e.g., specifics proving autodialer) Court: Under Twombly/Iqbal and related Eleventh Circuit precedent, the complaint’s factual allegations suffice to meet plausibility at pleading stage

Key Cases Cited

  • Bell Atl. Corp. v. Twombly, 550 U.S. 544 (establishes plausibility pleading standard)
  • Ashcroft v. Iqbal, 556 U.S. 662 (clarifies that legal conclusions need factual support)
  • Am. United Life Ins. Co. v. Martinez, 480 F.3d 1043 (view complaint in plaintiff’s favor at pleading stage)
  • Franklin v. Curry, 738 F.3d 1246 (labels and conclusions insufficient)
  • Chaparro v. Carnival Corp., 693 F.3d 1333 (court need not assume truth of conclusory allegations)
  • Miyahira v. Vitacost.com, Inc., 715 F.3d 1257 (plausibility standard supports discovery expectation)
  • Bentley v. Bank of Am., N.A., 773 F. Supp. 2d 1367 (FCCPA requires pleading knowledge/intent)
  • Reese v. JPMorgan Chase & Co., 686 F. Supp. 2d 1291 (knowledge/intent required for FCCPA claim)
Read the full case

Case Details

Case Name: Neptune v. Whetstone Partners, LLC
Court Name: District Court, S.D. Florida
Date Published: Jul 28, 2014
Citation: 2014 U.S. Dist. LEXIS 105190
Docket Number: Case No. 14-CV-61016
Court Abbreviation: S.D. Fla.