410 P.3d 327
Or. Ct. App.2017Background
- Jerry and Debbie Morgan (insureds) claimed nearly 1,300 items of personal property were destroyed in a warehouse fire and sought recovery under their homeowners' policy (policy limit $832,000).
- Morgans hired Adjusters International, which engaged independent contractors (Ritchie and Connell) to inventory items and research replacement costs; Gower (independent adjuster) oversaw submission and worked with Morgans on depreciation.
- Adjusters International’s spreadsheet listed items, replacement costs (sourced from internet, vendors, and Morgan), and adjusted actual cash values; total exceeded policy limit but claim capped at $832,000.
- Valley (insurer) moved to exclude the spreadsheet as hearsay; trial court admitted it under the business-record exception (OEC 803(6)); jury awarded Morgans $832,000.
- On appeal, Valley argued the spreadsheet was inadmissible because many values originated from third parties (including Morgan and unidentified vendors) who lacked a duty to report; court reviewed admissibility de novo for legal error and factual findings for record support.
Issues
| Issue | Morgan's Argument | Valley's Argument | Held |
|---|---|---|---|
| Whether the inventory spreadsheet was admissible under the business-record exception (OEC 803(6)) | Spreadsheet is a business record of the adjusters; admissible despite multiple contributors; any hearsay was covered by the exception | Spreadsheet contains multi-level hearsay from sources not under a business duty to report; thus not admissible | Reversed: spreadsheet not admissible under OEC 803(6) because many dollar values derived from outside sources without a duty to report |
| Whether third-party inputs (internet vendors, telephone quotes) satisfy "duty to report" requirement for business records exception | Connell’s collection of prices is non-hearsay or within exception because she had personal knowledge of prices | Third-party vendors and internet sources were volunteers with no duty to report; so their statements lack requisite reliability | Held: such outside sources lacked a contemporaneous legal/business duty to report; their inputs defeat OEC 803(6) protection |
| Whether admission was harmless because Morgan testified and "adopted" the spreadsheet values | Error harmless because owner testified about items and values and could testify to market value | Admission had likelihood of affecting jury because spreadsheet provided independent corroboration by experienced adjusters | Held: error was not harmless — spreadsheet likely affected jury’s valuation; reversal and remand required |
Key Cases Cited
- State v. Cain, 260 Or. App. 626, 320 P.3d 600 (2014) (recognizes traditional "duty to report" requirement for admitting third-party information in business records)
- Johnson v. Lutz, 253 N.Y. 124, 170 N.E. 517 (1930) (formative authority holding entries based on voluntary third‑party statements are not admissible as business records)
- Snyder v. Portland Traction Co., 182 Or. 344, 185 P.2d 563 (1947) (police report inadmissible as business record where based primarily on statements from interested third parties)
