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85 F. Supp. 3d 1058
W.D. Mo.
2015
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Background

  • Plaintiffs Talita Miller and Crispin Rork filed a putative class action under the Fair Credit Reporting Act (FCRA) against Quest Diagnostics challenging its pre-employment consumer-report procedures.
  • Count I alleges Quest’s disclosure form violated 15 U.S.C. § 1681b(b)(2)(A)(i) because the FCRA disclosure was not in a document consisting solely of the disclosure (it included state-law notices, a release provision, and administrative fields).
  • Count II alleges Quest violated 15 U.S.C. § 1681b(b)(2)(A) by obtaining applicant authorization for consumer reports via electronic signature rather than a handwritten "written" signature.
  • Quest moved to dismiss under Fed. R. Civ. P. 12(b)(6); Plaintiffs’ factual allegations are accepted as true at this stage.
  • The court denied dismissal of Count I (sufficient pleading of a willful violation of the "solely" requirement) and granted dismissal of Count II (electronic authorization valid under the E‑Sign Act and FCRA).

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Quest’s disclosure violated FCRA’s requirement that the disclosure be in a document consisting solely of the disclosure The disclosure contained non‑disclosure material (state notices, release language, admin fields) so it did not consist solely of the disclosure and was a willful violation The form is compliant; other courts have found similar combined documents permissible; plaintiffs fail to plead willfulness Denied dismissal — complaint sufficiently alleges a willful violation of the "solely" requirement
Whether electronic authorization satisfies FCRA’s requirement that consumer authorize in writing Electronic signature is not "writing" under FCRA; therefore authorization was invalid Electronic signatures are valid under the E‑Sign Act and FTC guidance; plaintiffs are not E‑Sign Act "consumers" requiring extra disclosures Granted dismissal — electronic authorization is valid and Quest’s electronic forms satisfy statutory requirements

Key Cases Cited

  • Ashcroft v. Iqbal, 556 U.S. 662 (2009) (plausibility standard for pleading)
  • Great Plains Trust Co. v. Union Pac. R.R. Co., 492 F.3d 986 (8th Cir. 2007) (accept factual allegations as true for pleading)
  • Safeco Ins. Co. of America v. Burr, 551 U.S. 47 (2007) (definition of willful violation under FCRA requires knowing or reckless disregard)
  • Burghy v. Dayton Racquet Club, Inc., 695 F. Supp. 2d 689 (S.D. Ohio 2010) (analysis of conspicuousness and discussion of the FCRA’s "solely" requirement)
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Case Details

Case Name: Miller v. Quest Diagnostics
Court Name: District Court, W.D. Missouri
Date Published: Jan 28, 2015
Citations: 85 F. Supp. 3d 1058; 2015 U.S. Dist. LEXIS 18552; 2015 WL 545506; No. 2:14-cv-04278-SRB
Docket Number: No. 2:14-cv-04278-SRB
Court Abbreviation: W.D. Mo.
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    Miller v. Quest Diagnostics, 85 F. Supp. 3d 1058