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Mark Boswell v. Panera Bread Company
879 F.3d 296
| 8th Cir. | 2018
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Background

  • Panera created a multi-year compensation program promising a one-time, formula-driven bonus (a “JV GM Buyout”) payable ~5 years after an agreement, conditioned on the manager being employed on the payout date.
  • Managers were at-will employees; the written Employment & Confidentiality Agreement and Compensation Plan were signed and referenced at-will status.
  • In 2010–2011 Panera decided to cap bonuses at $100,000 and announced the cap effective January 2012. No manager complained until 2014, when Boswell and two others sued as a class for breach of contract.
  • District court certified a class (~67 managers) and granted summary judgment for the managers, treating Panera’s promise as a unilateral offer that became irrevocable after managers began performance.
  • Panera defended on multiple grounds: novation (oral replacement), waiver/estoppel (managers’ silence/continued work), reservation-of-rights (could revoke due to at-will status), and commercial frustration (economic downturn made payments impracticable).
  • The Eighth Circuit affirmed: it treated the offer as unilateral, held managers’ beginning performance made the offer irrevocable, rejected novation/waiver/estoppel defenses, and rejected commercial frustration as foreseeable risk.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Nature of the agreement Managers: written documents enforce a promise to pay the bonus (beyond at-will incidents). Panera: agreements are bilateral or illusory because managers remained at-will; subsidiary promises are consideration. Court: agreements were offers of unilateral contracts; continued at-will employment and attendant clauses are incidents and not consideration for a bilateral contract.
When unilateral offer becomes irrevocable Managers: beginning performance (working under plan) made offers irrevocable. Panera: revocation permissible until substantial performance; argues class members hadn’t substantially performed and Panera reserved power to modify. Court: under Missouri law, beginning of performance (not necessarily substantial performance) makes the offer irrevocable; Panera’s asserted reservation was not sufficiently clear.
Novation / Waiver / Estoppel defenses Managers: Panera’s cap was a repudiation; managers could continue performing and later sue. Panera: managers’ silence/continued work constituted novation, waiver, or estoppel to the cap. Court: novation fails for lack of consideration; continuing to work after repudiation is not waiver or acceptance of a unilateral modification; estoppel not allowed because managers reasonably continued performance to preserve rights.
Commercial frustration defense Managers: downturn was foreseeable; Panera assumed the risk. Panera: economic downturn made bonus payments too costly, frustrating purpose. Court: commercial frustration fails because the downturn was foreseeable and Panera should have allocated the risk in the plan.

Key Cases Cited

  • Baker v. Bristol Care, Inc., 450 S.W.3d 770 (Mo. 2014) (continued at-will employment and incidents cannot supply consideration for a bilateral contract)
  • Morrow v. Hallmark Cards, Inc., 273 S.W.3d 15 (Mo. Ct. App. 2008) (characterizing at-will employment as unilateral in this context)
  • Cook v. Coldwell Banker, 967 S.W.2d 654 (Mo. Ct. App. 1998) (promise to pay bonus to at-will employee is an offer for a unilateral contract)
  • Franconia Associates v. United States, 536 U.S. 129 (2002) (repudiation principles: promisee may await performance or treat repudiation as breach)
  • DeCoursey v. American General Life Ins. Co., 822 F.3d 469 (8th Cir. 2016) (federal court’s obligation to apply state substantive law in diversity cases)
  • Parker v. Pulitzer Publishing Co., 882 S.W.2d 245 (Mo. Ct. App. 1994) (contract should be construed to avoid making terms meaningless or illusory)
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Case Details

Case Name: Mark Boswell v. Panera Bread Company
Court Name: Court of Appeals for the Eighth Circuit
Date Published: Jan 5, 2018
Citation: 879 F.3d 296
Docket Number: 16-3230
Court Abbreviation: 8th Cir.