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Marino v. Hoganwillig, PLLC
2012 U.S. Dist. LEXIS 57496
W.D.N.Y.
2012
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Background

  • In 2009 Marino incurred debt to Harlem Anesthesia for medical fees not fully covered by insurance.
  • Marino claims Harlem initially accepted $760 in full satisfaction of a $1,380 debt, which he purportedly sent; Harlem allegedly accepted but Plaintiff disputes accord.
  • Practice First Management, Harlem’s billing agent, later referred the remaining $620 to HoganWillig for collection in Sept. 2010.
  • HoganWillig sent a payment-demand letter on Sept. 8, 2010; Marino responded by ceasing contact and disputing the debt.
  • Sept. 15, 2010 HoganWillig provided an itemized Harlem bill; no record of the alleged accord is found.
  • HoganWillig sent two additional letters (Oct. 8 and Oct. 29, 2010) stating this was the final notification; Marino did not pay, and HoganWillig ceased activity due to internal policy changes for claims under $1,000.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether the Oct. 8 and Oct. 29 letters violated § 1692c(c). Marino argues continuing communication after a cease-and-desist violated § 1692c(c). HoganWillig contends letters fell within exceptions for specified remedies or were compelled by § 1692g(b) verification. October 29 letter violated § 1692c(c); October 8 letter ambiguous but not saved.
Whether the letters violated §§ 1692e and 1692e(10) by calling a letter a final notice. Final-letter language misled least sophisticated consumers into thinking it was their last opportunity. Language was not misleading or material; it merely stated potential collection actions. Final-letter language violated § 1692e and § 1692e(10).
Whether HoganWillig’s conduct constitutes a bona fide error under § 1692k(c). Procedural safeguards were insufficient to prevent the alleged error. Defendant had compliance procedures, but the evidence showed these were not applied in Marino’s account. Bona fide error defense did not absolve liability; summary judgment denied on this ground.

Key Cases Cited

  • Clomon v. Jackson, 988 F.2d 1314 (2d Cir. 1993) (tests materiality under § 1692e and protects unsophisticated consumers)
  • Herbert v. Monterey Fin. Servs., Inc., 863 F. Supp. 76 (D. Conn. 1994) (final-letter interpretation; materiality standard for FDCPA)
  • Lewis v. ACB Bus. Servs., Inc., 135 F.3d 389 (6th Cir. 1998) (payment-plan notices discussed under § 1692c(c))
  • Hess v. Cohen & Slamowitz LLP, 637 F.3d 117 (2d Cir. 2011) (FDCPA protections and least sophisticated consumer standard)
  • Beattie v. DM. Collections, Inc., 754 F. Supp. 383 (D. Del. 1991) (procedures and bona fide error defenses under § 1692k(c))
Read the full case

Case Details

Case Name: Marino v. Hoganwillig, PLLC
Court Name: District Court, W.D. New York
Date Published: Apr 24, 2012
Citation: 2012 U.S. Dist. LEXIS 57496
Docket Number: No. 11-CV-453S
Court Abbreviation: W.D.N.Y.