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335 F. Supp. 3d 951
E.D. Mich.
2018
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Background

  • Plaintiff Darcel Keyes sued Ocwen Loan Servicing alleging at least 2,781 automated calls from May 2013–Dec 2016 to collect debt, asserting TCPA (negligent and willful) and MRCPA claims.
  • Calls were placed using an Aspect Unified IP system ("Aspect System"); parties agree it dials numbers from a stored list (Realservicing database) and that Ocwen cannot access the system source code.
  • Keyes relied on an expert report by Jeffrey Hansen to show the Aspect System is an ATDS; Ocwen moved to exclude that report under Daubert/Rule 702.
  • Both parties filed cross-motions for partial summary judgment: Ocwen sought judgment on TCPA claims; Keyes sought liability and willfulness/damages under the TCPA and MRCPA.
  • The court excluded Hansen’s report for lack of testing/inspection of the actual system and for impermissible legal conclusions; the court then granted Ocwen summary judgment on Keyes’s TCPA claims and declined supplemental jurisdiction over the remaining MRCPA claims.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Admissibility of Hansen’s expert report Hansen’s review of manuals and prior analyses suffices to opine the Aspect System is an ATDS Hansen did not test or inspect Ocwen’s actual Aspect System; opinions rest on insufficient facts and improper legal conclusions Excluded: report unreliable under Rule 702/Daubert and contains legal conclusions inadmissible from an expert
Whether Aspect System is an ATDS (capacity) System runs on Linux/Windows and has capacity to function as an autodialer Ocwen cannot modify source code; capacity would require more than "flip a switch"—would need code access/rewriting Aspect System does not have present capacity as an ATDS; Ocwen entitled to summary judgment on capacity question
Whether Aspect System is an ATDS (functions) Predictive-dialer characteristics and prior FCC guidance make Aspect an ATDS regardless of list-based dialing System dials from a stored list and lacks random/sequential number generation; Ocwen cannot enable that function System lacks the generation/dialing of random/sequential numbers; thus not an ATDS as a matter of law
Supplemental jurisdiction over MRCPA claims after TCPA dismissal Maintain MRCPA claims in federal court Dismiss federal claims; decline to exercise supplemental jurisdiction Court declined to exercise supplemental jurisdiction and dismissed the remaining state-law claims from federal docket

Key Cases Cited

  • Daubert v. Merrell Dow Pharms., 509 U.S. 579 (U.S. 1993) (trial court gatekeeping factors for expert reliability)
  • Kumho Tire Co. v. Carmichael, 526 U.S. 137 (U.S. 1999) (Daubert principles apply to non-scientific expert testimony)
  • GE v. Joiner, 522 U.S. 136 (U.S. 1997) (courts may exclude expert opinion with analytical gap from data to opinion)
  • In re Scrap Metal Antitrust Litig., 527 F.3d 517 (6th Cir. 2008) (distinguish reliability from credibility; exclusion is exception)
  • ACA Int'l v. FCC, 885 F.3d 687 (D.C. Cir. 2018) (vacating FCC's 2015 autodialer definitions; clarifying ATDS capacity/functions)
  • King v. Time Warner Cable Inc., 894 F.3d 473 (2d Cir. 2018) (post-ACA circuit interpretation on ATDS issues)
  • Nelson v. Tenn. Gas Pipeline Co., 243 F.3d 244 (6th Cir. 2001) (party offering expert bears burden to establish admissibility)
  • Herrick v. GoDaddy.com LLC, 312 F. Supp. 3d 792 (D. Ariz. 2018) (device not an ATDS where modification requires third-party source-code access)
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Case Details

Case Name: Keyes v. Ocwen Loan Servicing, LLC
Court Name: District Court, E.D. Michigan
Date Published: Aug 16, 2018
Citations: 335 F. Supp. 3d 951; Case No. 17-cv-11492
Docket Number: Case No. 17-cv-11492
Court Abbreviation: E.D. Mich.
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