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2019 Ohio 5275
Ohio Ct. App.
2019
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Background

  • In 2008 John and Dawn Henderson (Ohio residents) responded to an SMC national infomercial, called SMC (California), and purchased a basic membership ($264.95) and an upgraded package ($5,195) to obtain catalogs, coaching, and a hosted e‑commerce site; they canceled within 30 days and received a $264.95 refund but not the $5,195.
  • Plaintiffs sued in Ohio in 2009; the trial court entered a default judgment (2009) and later awarded damages (2012).
  • Appellees (SMC and affiliates) first moved (2013) to vacate the default judgment for lack of personal jurisdiction; this court remanded (2014) for the Fraley two‑step jurisdictional analysis.
  • On remand the trial court (2017) concluded SMC had transacted business under Ohio’s long‑arm statute but that exercising jurisdiction would violate due process; the court also treated forum‑selection/arbitration provisions as weighing against Ohio jurisdiction.
  • This appeal challenges the trial court’s lack‑of‑jurisdiction ruling and related rulings on the forum‑selection clause, deemed admissions, and damages; the Sixth District affirmed the trial court. A separate concurrence emphasized standards of review; the presiding judge dissented arguing Ohio had specific jurisdiction and that SMC failed to prove the forum clause existed in June 2008.

Issues

Issue Plaintiff's Argument (Henderson) Defendant's Argument (SMC) Held
Personal jurisdiction — long‑arm (R.C. 2307.382 / Civ.R. 4.3) SMC transacted business in Ohio via national infomercials, telephone follow‑ups, membership sales and delivery of materials SMC operated from California; contacts with Ohio were limited and initiated by plaintiffs Court: Plaintiffs met the long‑arm showing for SMC (R.C. 2307.382(A)(1)) but not for affiliates; trial court did not abuse discretion on factual findings
Personal jurisdiction — due process / minimum contacts (specific jurisdiction) Contacts (upsell call, shipment of materials, promised coaching and website work) arose from SMC and gave rise to plaintiffs’ claims No purposeful availment: national ads not targeted to Ohio; plaintiffs initiated contact; most performance and payments centered in California Court: No specific jurisdiction — plaintiffs failed by preponderance to show purposeful availment or that jurisdiction would comport with due process; judgment vacated as void was properly set aside
Enforceability of forum‑selection clause (California, arbitration) Plaintiffs: never manifested assent to online rules containing the clause; no evidence they agreed to those terms in 2008 SMC: membership rules (with exclusive Los Angeles forum and arbitration clause) govern and show defendants did not expect litigation in Ohio Court: After de novo review, forum‑selection clause was valid and not shown to be fraudulently procured or unjust to enforce; its existence weighed against Ohio jurisdiction; plaintiffs failed to show clause invalid
Discovery admissions & damages (requests for admission; lost profits/punitive) Unanswered requests for admission should have deemed high damages admitted; plaintiffs’ expert established lost profits Trial court: damages were unliquidated; Civ.R. 55(A) permits hearing; expert speculations lacked reasonable certainty Court: declined to reach merits of third and fourth assignments given jurisdictional ruling; lower court correctly required proof of unliquidated damages and rejected speculative lost‑profits/punitive requests (trial‑court discretion affirmed)

Key Cases Cited

  • Fraley v. Estate of Oeding, 6 N.E.3d 9 (Ohio 2014) (two‑step test for long‑arm statute then due‑process analysis)
  • Kentucky Oaks Mall Co. v. Mitchell’s Formal Wear, Inc., 559 N.E.2d 477 (Ohio 1990) (interpretation of “transacting any business” for long‑arm jurisdiction)
  • Kauffman Racing Equip., L.L.C. v. Roberts, 930 N.E.2d 784 (Ohio 2010) (Ohio standards for specific and general jurisdiction; purposeful availment analysis)
  • Internat’l Shoe Co. v. Washington, 326 U.S. 310 (U.S. 1945) (minimum contacts / due process framework)
  • Burger King Corp. v. Rudzewicz, 471 U.S. 462 (U.S. 1985) (purposeful availment and foreseeability principles)
  • Walden v. Fiore, 571 U.S. 277 (U.S. 2014) (limitations on relationship between defendant’s forum contacts and plaintiff’s forum connections)
  • Daimler AG v. Bauman, 571 U.S. 117 (U.S. 2014) (narrowing of general jurisdiction standard)
  • Preferred Capital, Inc. v. Power Eng. Group, Inc., 860 N.E.2d 741 (Ohio 2007) (commercial forum‑selection clause enforceability test)
  • Kennecorp Mtge. Brokers, Inc. v. Country Club Convalescent Hosp., Inc., 610 N.E.2d 987 (Ohio 1993) (forum‑selection clause and consent to jurisdiction)
Read the full case

Case Details

Case Name: Henderson v. SMC Prods., Inc.
Court Name: Ohio Court of Appeals
Date Published: Dec 20, 2019
Citations: 2019 Ohio 5275; E-18-003
Docket Number: E-18-003
Court Abbreviation: Ohio Ct. App.
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