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76 F.4th 544
7th Cir.
2023
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Background

  • Plaintiff G.G., who ran away at 13, was repeatedly prostituted after being advertised on Backpage.com; Backpage later admitted functioning as a site for sale of sex and pled in related prosecutions.
  • By 2013 Backpage was widely publicly identified as a major hub for sex‑trafficking, including trafficking of minors.
  • Salesforce contracted with Backpage from 2013–2018, providing customized software, marketing/operational support, and recurring consultative services that plaintiffs allege materially scaled Backpage’s business.
  • Plaintiffs sued Salesforce under 18 U.S.C. § 1595 (participant liability for sex‑trafficking victims) after Backpage was shut down; the district court dismissed under Rule 12(b)(6), invoking § 230 and failure to state a § 1595 claim.
  • The Seventh Circuit reversed: it held the complaint plausibly alleged a § 1595 participant claim (venture, constructive knowledge, participation via continuous business relationship, and knowing benefit) and that § 230 did not bar the claim.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Is a “venture” under § 1595 limited to a venture that is primarily a sex‑trafficking venture? A venture may be a commercial enterprise (e.g., Backpage’s business) that engaged in acts violating § 1591. “Venture” must be a particular sex‑trafficking enterprise. Venture need not be primarily a sex‑trafficking venture; a commercial venture that engaged in § 1591 acts suffices.
Must the defendant have known (or should have known) of the specific victim (plaintiff) to be liable under § 1595? Constructive knowledge that the venture generally violated § 1591 is enough; defendant need not know the specific victim. Defendant must have known or been constructively aware of the plaintiff’s specific trafficking. § 1595 does not require knowledge of the specific victim; constructive knowledge of the venture’s § 1591 violations suffices.
What qualifies as “participation in a venture”? (Direct involvement vs. other assistance) Participation can be assisting/supporting/facilitating via a continuous, tailored business relationship (no need for direct hands‑on trafficking). Participation requires direct participation in a common undertaking (more immediate role in trafficking). Participation may be satisfied by repeated, tailored assistance in a continuous business relationship that facilitates the venture’s success.
What does “knowingly benefits” require? (Must there be a quid pro quo/causal link?) Awareness that one is receiving value from participation suffices; no requirement that benefit was provided in exchange for facilitation. Plaintiff must show a causal quid pro quo and that defendant knew the benefit was because of its facilitation. No quid pro quo or proof of why the benefit was conferred is required; knowing receipt of benefits from participation suffices.
Does § 230(c)(1) bar the § 1595 claim against Salesforce? § 230 doesn’t apply because the suit targets Salesforce’s own independent conduct (assistance/facilitation and business support), not its role as publisher/speaker of third‑party content. § 230 immunizes online service providers from claims based on third‑party content; Salesforce was an interactive computer service. § 230 defense fails: plaintiffs do not treat Salesforce as publisher/speaker of third‑party content and the alleged wrong is Salesforce’s own participatory conduct.

Key Cases Cited

  • Bell Atl. Corp. v. Twombly, 550 U.S. 544 (2007) (pleading standard: plausible claim survives Rule 12(b)(6))
  • Ashcroft v. Iqbal, 556 U.S. 662 (2009) (limits on conclusory allegations at pleading stage)
  • Ricchio v. McLean, 853 F.3d 553 (1st Cir. 2017) (participant liability under § 1595 may proceed where trafficker committed § 1591 violation)
  • Doe #1 v. Red Roof Inns, Inc., 21 F.4th 714 (11th Cir. 2021) (discusses scope of “participation” and venture framing under § 1595)
  • Jane Doe No. 1 v. Backpage.com, LLC, 817 F.3d 12 (1st Cir. 2016) (Section 230 decision that prompted legislative response)
  • Doe v. GTE Corp., 347 F.3d 655 (7th Cir. 2003) (explains requirement of culpable assistance for secondary liability)
  • Backpage.com, LLC v. Dart, 807 F.3d 229 (7th Cir. 2015) (discusses online intermediaries and limitations of liability)
  • Twitter, Inc. v. Taamneh, 143 S. Ct. 1206 (2023) (Supreme Court on aiding‑and‑abetting/secondary liability in terrorism context; noted for contrast on mens rea/degree of assistance)
  • City of Chicago v. StubHub!, Inc., 624 F.3d 363 (7th Cir. 2010) (Section 230 limits who may be treated as publisher/speaker)
  • Federal Trade Comm’n v. LeadClick Media, LLC, 838 F.3d 158 (2d Cir. 2016) (Section 230 does not shield a defendant from liability for its own unlawful acts beyond publishing third‑party content)
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Case Details

Case Name: G.G. v. Salesforce.com, Inc.
Court Name: Court of Appeals for the Seventh Circuit
Date Published: Aug 3, 2023
Citations: 76 F.4th 544; 22-2621
Docket Number: 22-2621
Court Abbreviation: 7th Cir.
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    G.G. v. Salesforce.com, Inc., 76 F.4th 544