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8 F.4th 631
7th Cir.
2021
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Background

  • Plaintiff Fredy Sosa used OfferUp’s TruYou identity‑verification feature (powered by Onfido) and alleges Onfido collected biometric identifiers in violation of Illinois BIPA.
  • Sosa agreed to OfferUp’s Terms of Service (ToS), which include a mandatory arbitration clause between users and OfferUp and a Washington choice‑of‑law provision; Onfido is not a signatory.
  • OfferUp’s ToS references the TruYou feature, allows disclosure of identification to third‑party service providers, limits liability for "OfferUp providers," and disclaims control over third‑party content and third‑party private rights of action.
  • Onfido removed the BIPA class action to federal court and moved to compel individual arbitration, claiming it may enforce the ToS arbitration clause as a nonparty under three theories: third‑party beneficiary, agency, and equitable estoppel.
  • The district court applied Illinois law (forum law) because Onfido failed to show outcome‑determinative differences with Washington law, and denied Onfido’s motion, rejecting all three nonparty enforcement theories.
  • The Seventh Circuit affirmed: Onfido did not show it was an intended third‑party beneficiary, an agent of OfferUp, or entitled to equitable estoppel under Illinois law.

Issues

Issue Plaintiff's Argument (Sosa) Defendant's Argument (Onfido) Held
Choice of law: which state law governs Onfido’s right to enforce the arbitration clause? Apply Illinois forum law because Onfido failed to show an outcome‑determinative conflict with Washington. Washington law governs under the ToS choice‑of‑law clause. Illinois law governs; Onfido failed to show any outcome‑determinative difference and nonparties cannot unilaterally invoke the clause.
Third‑party beneficiary: can Onfido enforce arbitration as an intended beneficiary? ToS does not name Onfido or show contract was made for Onfido’s direct benefit; any benefit was incidental. ToS references TruYou and limits liability to "OfferUp providers," implying Onfido is a beneficiary. No; strong presumption against third‑party beneficiaries, Onfido not named or described as class, not an "affiliate" or licensor.
Agency: is Onfido an agent of OfferUp able to bind OfferUp to arbitration? No evidence OfferUp controlled Onfido or authorized it to alter OfferUp’s legal relations. Partnership and OfferUp’s encouragement of TruYou users show agency. No; agency requires control and authority, which Onfido failed to prove.
Equitable estoppel: should Sosa be estopped from denying arbitration? No representations to Onfido, no detrimental reliance by Onfido; estoppel requires clear and convincing proof. Estoppel applies because Sosa’s claims presume or reference the ToS and the parties acted in concert (invoking Paragon Micro federal standard). No; Onfido failed to show detrimental reliance under Illinois law and Illinois courts have not adopted the broader federal Paragon Micro test.

Key Cases Cited

  • Arthur Andersen LLP v. Carlisle, 556 U.S. 624 (2009) (state law governs nonsignatory’s right to enforce arbitration provisions)
  • Auto‑Owners Ins. Co. v. Websolv Computing, Inc., 580 F.3d 543 (7th Cir. 2009) (choice‑of‑law review de novo in federal diversity cases)
  • Heiman v. Bimbo Foods Bakeries Distrib. Co., 902 F.3d 715 (7th Cir. 2018) (federal court follows forum state choice‑of‑law rules)
  • Bridgeview Health Care Ctr., Ltd. v. State Farm Fire & Cas. Co., 10 N.E.3d 902 (Ill. 2014) (choice‑of‑law required only when law difference affects outcome)
  • Martis v. Grinnell Mut. Reinsurance Co., 905 N.E.2d 920 (Ill. App. Ct. 2009) (third‑party beneficiary requires contract made for direct, not incidental, benefit and identification by name or class)
  • Ervin v. Nokia, Inc., 812 N.E.2d 534 (Ill. App. Ct. 2004) (recognizing third‑party beneficiary, agency, and equitable estoppel as exceptions for nonsignatory enforcement)
  • Chemtool, Inc. v. Lubrication Techs., Inc., 148 F.3d 742 (7th Cir. 1998) (agency requires principal’s right to control manner/method and agent’s authority to affect principal’s legal relations)
  • In re Scarlett Z.‑D., 28 N.E.3d 776 (Ill. 2015) (equitable estoppel requires detrimental reliance proven by clear and convincing evidence)
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Case Details

Case Name: Fredy Sosa v. Onfido, Inc.
Court Name: Court of Appeals for the Seventh Circuit
Date Published: Aug 11, 2021
Citations: 8 F.4th 631; 21-1107
Docket Number: 21-1107
Court Abbreviation: 7th Cir.
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    Fredy Sosa v. Onfido, Inc., 8 F.4th 631