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Estate of Cindy Lou Hill v. Naphcare, Inc.
23-2741
9th Cir.
Apr 14, 2025
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Background

  • NaphCare, Inc. provided medical services to the Spokane County Jail, where Cindy Lou Hill died in custody from acute bacterial peritonitis after being observed by medical and non-medical jail staff.
  • Hill had complained of severe abdominal pain and was transferred to the "medical watch" area, monitored mainly by correctional officers without medical training rather than by healthcare professionals.
  • Hill’s estate sued NaphCare under 42 U.S.C. § 1983 for municipal/Monell liability, alleging deprivation of her constitutional right to adequate medical care, as well as negligence under state law.
  • The jury found NaphCare liable under both claims, awarding $2.475 million in compensatory and $24 million in punitive damages; NaphCare appealed the § 1983 verdict and punitive damages award.
  • The Ninth Circuit affirmed the Monell liability verdict but found the punitive damages award excessive and remanded for reduction to a 4:1 ratio with compensatory damages.
  • Judge Collins dissented, arguing insufficient evidence of a widespread, well-settled practice or deliberate indifference to support Monell liability.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether sufficient evidence supported Monell liability NaphCare’s routine use of non-medical jail staff for critical monitoring amounted to a policy causing constitutional harm Evidence was speculative; no proof of a persistent custom causing constitutional violations Sufficient evidence supported jury’s Monell finding
Whether lack of a deliberate indifference jury instruction was error Not necessary; punitive damages finding required deliberate indifference Lack of instruction prejudiced defense; should require new trial No prejudice—jury necessarily found deliberate indifference
Whether the punitive damages award was constitutionally excessive Award reflected jury’s finding of egregious conduct and indifference 9.7:1 ratio (punitive:compensatory) was grossly excessive and not justified Remanded to reduce award to no greater than 4:1 ratio
Sufficiency of evidence for a widespread or permanent custom (dissent) Widespread practice demonstrated by testimony and regular procedures No pattern of similar constitutional violations shown Majority: Sufficient evidence; Dissent: Insufficient evidence

Key Cases Cited

  • Monell v. Dep’t of Social Servs. of City of New York, 436 U.S. 658 (municipalities liable under § 1983 only for official policy/custom)
  • Castro v. County of Los Angeles, 833 F.3d 1060 (requiring proof of deliberate indifference for Monell custom claims)
  • Connick v. Thompson, 563 U.S. 51 (liability under § 1983 for entity’s own illegal acts or official policy/custom only, not vicarious)
  • State Farm Mut. Auto. Ins. Co. v. Campbell, 538 U.S. 408 (due process limits on punitive damages ratios)
  • Dougherty v. City of Covina, 654 F.3d 892 (elements for Monell liability)
  • Gordon v. County of Orange, 888 F.3d 1118 (medical care claims by pretrial detainees under the Fourteenth Amendment)
Read the full case

Case Details

Case Name: Estate of Cindy Lou Hill v. Naphcare, Inc.
Court Name: Court of Appeals for the Ninth Circuit
Date Published: Apr 14, 2025
Docket Number: 23-2741
Court Abbreviation: 9th Cir.