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133 N.E.3d 244
Ind. Ct. App.
2019
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Background

  • Capital One Bank filed suit in 2016 alleging Zelman owed unpaid credit-card debt; Zelman denied the allegations and preserved the defenses.
  • Bank moved for summary judgment in 2019, designating: the complaint and exhibits (including a “Customer Agreement”), Zelman’s answer, a memorandum, and an "Affidavit of Debt" by a Capital One litigation-support employee.
  • The Affidavit asserted (without attaching the underlying records) that Bank’s books showed Zelman opened an account, defaulted, and owed a specific balance. Exhibit B purported to be account statements; the Customer Agreement was attached to the complaint but was unsworn and not tied to Zelman by name or account.
  • Zelman moved to strike Bank’s designated evidence as inadmissible under Indiana Trial Rule 56(E) and the hearsay rules; the trial court denied the motion to strike and granted summary judgment to Bank.
  • The Court of Appeals reviewed the grant of summary judgment under a less stringent standard (Bank did not file an appellee brief) and considered whether Bank had designated admissible evidence sufficient to make a prima facie showing.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Bank designated admissible evidence to support summary judgment The affidavit and attached exhibits suffice to prove account existence and balance Designated materials are inadmissible hearsay and lack required attachments/foundation Bank failed to designate admissible evidence; summary judgment reversed and remanded
Whether the Affidavit of Debt met T.R. 56(E) (personal knowledge; attach referred papers) Affiant’s employment and access to systems supplied personal knowledge and verified records Affiant did not identify or attach the records relied upon and thus lacked the required personal-knowledge and attachments Affidavit was deficient under T.R. 56(E); affidavit based on unspecified records must be disregarded
Whether the Customer Agreement and account statements were authenticated under Evid. R. 803(6) (business-records exception) The affidavit’s statements about Bank books and procedures authenticate records Affiant did not identify specific records or show functional, entry-level knowledge required to qualify records as business records Affiant failed to lay proper foundation; unsworn exhibits not admissible under business-records exception

Key Cases Cited

  • Seth v. Midland Funding, LLC, 997 N.E.2d 1139 (Ind. Ct. App. 2013) (unsworn exhibits and affidavits relying on unspecified business records are inadmissible under T.R. 56(E))
  • Reef v. Asset Acceptance, LLC, 43 N.E.3d 652 (Ind. Ct. App. 2015) (documents relied on to support summary judgment must be exhibited in full; affidavits about their substance are insufficient)
  • Holmes v. Nat’l Collegiate Student Loan Trust, 94 N.E.3d 722 (Ind. Ct. App. 2018) (inadmissible hearsay in affidavits cannot be considered on summary judgment)
  • Williams v. State, 64 N.E.3d 221 (Ind. Ct. App. 2016) (business-records exception requires a witness with a functional understanding of the record-keeping process for the specific entry)
  • Daviess-Martin Cty. Joint Parks & Recreation Dep’t v. Estate of Abel by Abel, 77 N.E.3d 1280 (Ind. Ct. App. 2017) (summary judgment standard explained)
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Case Details

Case Name: Diana F. Zelman v. Capital One Bank (USA) N.A.
Court Name: Indiana Court of Appeals
Date Published: Oct 10, 2019
Citations: 133 N.E.3d 244; 19A-CC-989
Docket Number: 19A-CC-989
Court Abbreviation: Ind. Ct. App.
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    Diana F. Zelman v. Capital One Bank (USA) N.A., 133 N.E.3d 244