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475 F.Supp.3d 1160
D. Mont.
2020
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Background

  • Plaintiffs (Deming, Frasier, McFarland, Griswold) sought three years of their medical records through their attorneys for potential personal-injury claims; requests were processed by vendor Ciox Health on behalf of Montana hospitals.
  • Ciox invoiced a $15 flat administrative fee plus per-page charges (either $0.50 or $0.75), sometimes a $2 electronic data archive fee, and occasionally a shipping fee despite electronic delivery; invoices lacked time/labor breakdowns.
  • Parties agree Ciox is HIPAA-covered and that HIPAA/HITECH limits (cost-based fees) apply only to patient requests, not third-party requests placed by attorneys.
  • Central statutory provision at issue is Mont. Code § 50-16-816 (limits to $0.50 per paper page and up to $15 admin fee); dispute whether that provision independently caps fees, applies to third-party requests, or covers electronic records.
  • The court construed Montana statutory structure (Parts 5 and 8) and legislative text/history, concluding § 50-16-816 is definitional, Part 8 does not impose Part 5’s third-party limits, and § 50-16-816 applies only to paper/photocopies.
  • Court dismissed all claims with prejudice: Count 1 under § 50-16-816 failed, and the Consumer Protection Act and implied covenant claims collapsed because they rested on the alleged unlawful charges.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Does § 50-16-816 independently limit fees for medical records in all circumstances? § 50-16-816 is a standalone rule requiring reasonable, capped fees in all situations. § 50-16-816 is definitional; it only explains "reasonable fee" where another provision requires one. § 50-16-816 is definitional and does not itself impose a universal fee cap.
Does Part 8 (Mont.) limit fees for third-party requests (attorney-ordered records)? Part 8 should be read to impose the same limits as Part 5 and be more restrictive than HIPAA; state limits must apply where federal law is silent. Part 8 is silent on third-party requests; legislature intentionally limited fees in Part 5 but not in Part 8. Part 8 does not limit fees for third-party requests; court will not import Part 5 limits into Part 8.
Does § 50-16-816 apply to electronic records or only paper/photocopies? Plaintiff urged discovery to determine if Ciox’s electronic method qualified as a photocopy and thus was covered. Statute by its terms limits fees per paper page/photocopy and does not address electronic formats. § 50-16-816 governs paper/photocopies only and does not limit fees for electronic records.
Do the Montana Consumer Protection Act and implied covenant claims survive if § 50-16-816 fails? Those claims rest on Ciox’s alleged unlawful overcharges and thus are viable. Those claims are derivative of the failed statutory claim and cannot stand independently. Both claims fail because they are premised on the unsuccessful § 50-16-816 theory.

Key Cases Cited

  • Ashcroft v. Iqbal, 556 U.S. 662 (2009) (pleading standard: plausibility requirement)
  • Bell Atl. Corp. v. Twombly, 550 U.S. 544 (2007) (pleading standard framework for plausibility)
  • L.A. Lakers, Inc. v. Fed. Ins. Co., 869 F.3d 795 (9th Cir. 2017) (dismissal appropriate where no cognizable legal theory)
  • Ciox Health, LLC v. Azar, 435 F. Supp. 3d 30 (D.D.C. 2020) (HIPAA/HITECH do not cap fees for third-party requests)
  • Houston Lakeshore Tract Owners Against Annexation, Inc. v. City of Whitefish, 391 P.3d 86 (Mont. 2017) (statutory construction: plain language and legislative intent govern)
  • MC, Inc. v. Cascade City-County Bd. of Health, 343 P.3d 1208 (Mont. 2015) (statutory interpretation requires holistic reading of text and structure)
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Case Details

Case Name: Deming v. Ciox Health, LLC
Court Name: District Court, D. Montana
Date Published: Jul 30, 2020
Citations: 475 F.Supp.3d 1160; 9:20-cv-00016
Docket Number: 9:20-cv-00016
Court Abbreviation: D. Mont.
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    Deming v. Ciox Health, LLC, 475 F.Supp.3d 1160