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Daugherty v. Experian Information Solutions, Inc.
847 F. Supp. 2d 1189
N.D. Cal.
2012
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Background

  • Plaintiff opened a Sears National Bank credit card in 1998 with an agreement that allowed changes to terms and assignment, but no arbitration provision at that time.
  • Between 1999 and 2003 Sears mailed new agreements each including a change-of-terms, an arbitration, and an assignment provision; the 2003 change-in-terms notice notified a change in ownership and arbitration terms.
  • In 2003 Citibank USA, N.A. acquired Sears accounts; later corporate mergers led to Citibank, N.A. as the successor defendant.
  • The 2003 notice amended the governing law to federal law and South Dakota law and included an arbitration clause; a 2006 cardholder agreement also contained a similar arbitration clause and a change-in-terms provision.
  • Plaintiff received the 2006 agreement and did not cancel within 30 days; he canceled his account by letter in November 2006, but the 2006 agreement stated it was binding unless cancelled within 30 days.
  • Plaintiff later alleged inaccurate credit reporting by Experian, Trans Union, and Equifax and asserted several FCRA and California CCRA claims against Defendant and the other agencies.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Validity and enforceability of the arbitration clause Arbitration clause may be invalid because amendment rights were not properly reserved and/or cancellation affected enforceability. Arbitration clause valid under SD law; amendment-right reserved and coverage includes Plaintiff's claims. Arbitration clause valid and enforceable; covers the claims.
Choice-of-law and its effect on arbitration validity California should govern the dispute and potentially limit arbitration validity. South Dakota law governs due to choice-of-law provision; SD law controls validity of the arbitration clause. South Dakota law governs validity of the arbitration clause.
Right of Defendant to unilaterally amend terms under SD law Defendant lacked authority to unilaterally amend terms to add arbitration. The agreement expressly reserved the right to amend terms; amendment was proper. Defendant had the right to amend; arbitration clause valid.
Effect of Plaintiff's cancellation timing on binding arbitration Cancellation before the 2006 arbitration clause took effect rendered the clause non-binding. Mailbox rule and timing show Plaintiff received the 2006 agreement and did not cancel within 30 days; clause binding. Plaintiff did not cancel before the clause became effective; arbitration provision binding.

Key Cases Cited

  • Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 1126 (9th Cir. 2000) (Arbitration enforcement scope under FAA; limited district-court role)
  • Green Tree Fin. Corp.-Ala. v. Randolph, 531 U.S. 79 (S. Ct. 2000) (presumption of validity of arbitration agreements; burden on party resisting arbitration)
  • Shearson/Am. Exp., Inc. v. McMahon, 482 U.S. 220 (1987) (arbitration agreements presumptively valid and enforceable)
  • Nedlloyd Lines B.V. v. Superior Court, 3 Cal.4th 459 (Cal. 1992) (choice-of-law determination and substantial relationship in Restatement approach)
  • Schikore v. BankAmerica Supplemental Ret. Plan, 269 F.3d 956 (9th Cir. 2001) (mailbox rule and receipt timing for contract terms)
  • Leicht v. Bateman Eichler, Hill Richards, Inc., 848 F.2d 130 (9th Cir. 1988) (stay when issues are referable to arbitration under FAA)
  • Central Delta Water Agency v. U.S. Fish and Wildlife Service, 653 F.Supp.2d 1066 (E.D. Cal. 2009) (attorney general opinions are judicially noticeable)
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Case Details

Case Name: Daugherty v. Experian Information Solutions, Inc.
Court Name: District Court, N.D. California
Date Published: Mar 8, 2012
Citation: 847 F. Supp. 2d 1189
Docket Number: Case No. C 11-01285 SBA
Court Abbreviation: N.D. Cal.