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Craig Carpenter v. Southwest Medical Examination Services, Inc.
381 S.W.3d 583
Tex. App.
2012
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Background

  • Carpenter suffered a job-related knee injury on November 30, 2007.
  • Liberty Insurance Corporation denied knee surgery in January 2008 as related to a preexisting condition.
  • Division appointed Dr. Stumhoffer as designated doctor after Liberty’s request; Stumhoffer examined Carpenter on May 9, 2008.
  • Southwest Medical Examination Services provided administrative services for Liberty and Dr. Stumhoffer, including scheduling and documentation; a nurse affiliated with Southwest supplied Dr. Stumhoffer with a medical condition analysis for Liberty.
  • A BRC raised a potential conflict of interest due to Southwest’s role; the parties agreed that a second designated doctor should be appointed and that Stumhoffer’s report would not be used; Dr. Zeeck was later appointed and found the surgery related to the injury.
  • Carpenter filed suit in March 2009 asserting common-law bad faith, statutory bad faith, fraud, Insurance Code, DTPA claims, and conspiracy; Southwest moved for summary judgment and the trial court granted it, severing its claims.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Preclusion of common-law bad faith and related claims Carpenter argues Ruttiger allows independent bad-faith claims. Southwest contends the Act precludes such claims. Yes; Ruttiger precludes these claims under the Act.
Disclosures and regulatory duties under the Act and regulations Carpenter asserts Southwest had a duty to disclose its relationships. Southwest argues the Act’s comprehensive disclosure regime governs; no independent duty. Yes; Act provides exclusive dispute procedures, precluding independent duties.
Liability of Southwest given no contract with Carpenter Carpenter claims Southwest as an adjuster owed duties. Southwest had no contractual relationship; analogous to independent adjuster liability. Yes; no liability due to lack of contract; independent-adjuster reasoning applies.

Key Cases Cited

  • Arnold v. National County Mutual Fire Insurance Co., 725 S.W.2d 165 (Tex. 1987) (duty of good faith and fair dealing extended to carriers (story adopted))
  • Aranda v. Insurance Co. of North America, 748 S.W.2d 210 (Tex. 1988) (extension of good-faith duty rejected for workers’ comp claims)
  • Natividad v. Alexis, Inc., 875 S.W.2d 695 (Tex. 1994) (independent adjusting firms owe no duty to insured; good-faith duty limited)
  • Dear v. Scottsdale Ins. Co., 947 S.W.2d 908 (Tex. App.—Dallas 1997) (independent adjuster not liable for improper investigation/settlement)
  • Dagley v. Haag Eng’g Co., 18 S.W.3d 787 (Tex. App.—Houston [14th Dist.] 2000) (independent adjuster cannot be liable under Insurance Code)
  • Crocker v. Am. Nat’l Gen. Ins. Co., 211 S.W.3d 928 (Tex. App.—Dallas 2007) (strengthens independent-adjuster non-liability reasoning)
Read the full case

Case Details

Case Name: Craig Carpenter v. Southwest Medical Examination Services, Inc.
Court Name: Court of Appeals of Texas
Date Published: Jul 19, 2012
Citation: 381 S.W.3d 583
Docket Number: 11-10-00235-CV
Court Abbreviation: Tex. App.