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Computer Support Servs. v. Vaccination Servs.
A-16-460
| Neb. Ct. App. | May 23, 2017
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Background

  • Cyzap (IT services) and TotalWellness (health services) had a long business relationship beginning c.2000, including a partnership and below-market IT support ($400/mo).
  • In 2012 parties executed a System License and Service Agreement: Cyzap to provide hosting/support; TotalWellness to pay $3,500/month for a 12‑month term automatically renewing unless 120 days’ notice given.
  • Agreement permitted TotalWellness to terminate at any time but imposed "liquidated damages" for early termination equal to remaining months × monthly fee (Cyzap retained all payments to date and sought $45,500 after September 3, 2013 termination).
  • TotalWellness counterclaimed the contract was void for duress and that the $3,500 fee was unconscionable; Cyzap sought summary judgment to enforce the liquidated damages provision.
  • The district court granted summary judgment to TotalWellness on Cyzap’s $45,500 claim, finding the clause an unenforceable penalty, and granted summary judgment to Cyzap dismissing TotalWellness’ duress/unconscionability claims.
  • On appeal, the Nebraska Court of Appeals affirmed: liquidated damages clause was a penalty (not a reasonable estimate of anticipated damages) and there was no duress or unconscionability to void the agreement.

Issues

Issue Plaintiff's Argument (Cyzap) Defendant's Argument (TotalWellness) Held
Enforceability of liquidated damages clause Clause sets an easily calculable liquidated sum (remaining months × $3,500) and should be enforced Clause is an unenforceable penalty because it bears no reasonable relation to actual damages Clause is a penalty; summary judgment for TotalWellness on $45,500 claim (affirmed)
Whether early termination = breach requiring liquidated damages Termination outside the notice window is a breach triggering the clause Because agreement permits termination at any time, no "breach" occurred Untimely termination is a breach; liquidated damages analysis applies, but clause still a penalty
Duress voiding the 2012 agreement N/A (Cyzap is plaintiff on main claim) Agreement was signed under duress when Cyzap suspended services, forcing acceptance of higher price No duress: Cyzap had right to suspend noncontractual services and TotalWellness failed to show the agreement was unjust or unconscionable; summary judgment for Cyzap (affirmed)
Unconscionability of $3,500 monthly fee $3,500 was reasonable and in many respects below Cyzap’s costs $3,500 was unconscionable compared to prior $400 rate; price gouging under duress Fee not unconscionable; evidence showed $3,500 did not exceed Cyzap’s costs and market alternatives were similar; summary judgment for Cyzap (affirmed)

Key Cases Cited

  • Berens & Tate, P.C. v. Iron Mountain Info. Mgmt., Inc., 275 Neb. 425 (describes two‑part test for liquidated damages vs. penalty)
  • Kozlik v. Emelco, Inc., 240 Neb. 525 (reasonableness of stipulated damages judged at contract formation)
  • Kosmicki v. State, 264 Neb. 887 (duress requires surrender to unlawful or unconscionable demands)
  • Oldfield v. Nebraska Machinery Co., 296 Neb. 469 (standard for reviewing summary judgment on appeal)
Read the full case

Case Details

Case Name: Computer Support Servs. v. Vaccination Servs.
Court Name: Nebraska Court of Appeals
Date Published: May 23, 2017
Docket Number: A-16-460
Court Abbreviation: Neb. Ct. App.