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Clearent, LLC v. Nacion
4:18-cv-01857
E.D. Mo.
Jun 17, 2019
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Background

  • Clearent obtained a stipulated consent injunction (Jan 2, 2019) barring defendant Wing Leong from "directly or indirectly soliciting or contacting" customers listed on a confidential Prohibited Customers List and from "encourag[ing]" those customers to terminate Clearent until Oct. 23, 2021.
  • Clearent alleges Leong solicited listed customers after leaving Clearent and steered them to CardPointe, a competitor.
  • Court issued a show-cause order; Leong responded that customers contacted him first and he did not solicit them, sometimes attempting to decline business when approached.
  • Clearent contends that Leong’s acceptance of customer-initiated transfers nevertheless constitutes "directly or indirectly" contacting or encouraging termination.
  • The parties dispute whether the injunction clearly forbids passive acceptance of customers who initiate contact, and whether Clearent presented clear and convincing evidence of contempt.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Leong violated the injunction by allegedly procuring listed customers Leong "directly or indirectly" contacted/encouraged customers to leave Clearent and therefore violated the order Customers sought Leong on their own; Leong did not solicit or encourage departures Denied — injunction ambiguous on customer-initiated contact; no clear contempt finding
Whether Clearent met burden of proof for civil contempt Clearent says circumstantial evidence and improbability of customers knowing Leong left suffice Leong’s testimony and lack of direct evidence create reasonable doubt Denied — Clearent failed to prove violation by clear and convincing evidence; contempt inappropriate given ambiguity

Key Cases Cited

  • In re Reed, 888 F.3d 930 (8th Cir. 2018) (elements for civil contempt)
  • Taggart v. Lorenzen, 139 S. Ct. 1795 (2019) (civil contempt requires explicit notice of prohibited conduct; avoid contempt where fair ground of doubt exists)
  • Acosta v. La Piedad Corp., 894 F.3d 947 (8th Cir. 2018) (party seeking civil contempt bears burden of clear and convincing evidence)
  • Int’l Longshoremen’s Ass’n v. Philadelphia Marine Trade Ass’n, 389 U.S. 64 (1967) (orders must be framed so those who must obey know what is required and forbidden)
Read the full case

Case Details

Case Name: Clearent, LLC v. Nacion
Court Name: District Court, E.D. Missouri
Date Published: Jun 17, 2019
Docket Number: 4:18-cv-01857
Court Abbreviation: E.D. Mo.