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498 S.W.3d 766
Ark. Ct. App.
2016
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Background

  • In 2010, 13‑year‑old Jasmine Davis used Garnier Fructis Sleek & Shine Anti‑Frizz Serum purchased at Wal‑Mart and then straightened her hair with a metal hot comb reheated on a gas stove; her hair ignited and she suffered severe burns and disfigurement.
  • Plaintiffs (mother Lakesia Chandler individually and as next friend for Davis) sued Wal‑Mart (seller) and L'Oréal (manufacturer) alleging strict products liability (design/labeling defect and failure to warn), breach of warranty, negligent failure to warn, IIED, and seeking punitive damages.
  • Defendants moved for summary judgment, submitting expert testing (Dr. Haussmann) showing the serum did not ignite hair under simulated conditions (comb up to 850°F) and identifying alternative ignition sources (charred wooden handle; open gas flame). Wal‑Mart also showed no notice of defects and no testing responsibility as retailer.
  • Plaintiffs’ causation expert (Dr. Zeliger) relied on MSDS research and opinion but had not tested the actual comb/stove, did not inspect the charred handle, and could not reproducibly demonstrate ignition under the incident conditions.
  • The trial court granted summary judgment for defendants, finding plaintiffs failed to meet proof on proximate causation and on defect/warning sufficiency; plaintiffs timely appealed.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether the serum was defectively labeled/designed (strict liability) Serum contains combustible/flammable components and lacked warnings; product ignited when heated Testing shows serum did not ignite with hot comb; alternative ignition sources more likely Summary judgment for defendants — plaintiffs failed to prove serum caused ignition
Whether failure to warn was negligent and proximately caused injuries Absence of warnings about combustibility made use foreseeable and caused harm Even if warning lacked, plaintiffs cannot show lack of warning was proximate cause given alternative ignition sources Summary judgment for defendants — plaintiffs failed to meet proof on causation
IIED (outrage) based on marketing/sale without adequate warnings Selling a product without warnings that foreseeably causes severe harm supports IIED Plaintiffs cannot show defendants’ conduct caused the emotional distress because causation of physical harm is unproven Summary judgment for defendants — dismissed for failure to prove causation (alternative rationale noted by trial court)
Breach of warranty and punitive damages Product breached implied/express warranties; punitive damages justified by alleged reckless marketing despite risk Plaintiffs must show breach proximately caused compensatory harm; punitive damages require actual damages — causation lacking Summary judgment for defendants — warranty claims dismissed for lack of causation; punitive damages unavailable without compensatory damages

Key Cases Cited

  • McGhee v. Ark. State Bd. of Collection Agencies, 368 Ark. 60 (summary judgment standard and view evidence in light most favorable to nonmoving party)
  • Southern Co., Inc. v. Graham, 271 Ark. 223 (plaintiff must prove product caused injury; causation requires more probable than not; no res ipsa in strict liability sense)
  • West v. Searle & Co., 305 Ark. 33 (varieties of product defects: manufacturing, design, inadequate warnings)
  • Bushong v. Garmen Co., 311 Ark. 228 (failure to meet proof with proof permits summary judgment)
  • Hergeth, Inc. v. Green, 293 Ark. 119 (duty to warn and proximate‑cause requirement in negligent failure‑to‑warn claims)
  • FMC Corp. v. Helton, 360 Ark. 465 (elements required to prove IIED/or outrage)
  • E.I. Du Pont de Nemours & Co. v. Dillaha, 280 Ark. 477 (breach of warranty requires proximate causation)
  • Bayer CropScience LP v. Schafer, 2011 Ark. 518 (punitive damages require actual/compensatory damages)
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Case Details

Case Name: Chandler v. Wal-Mart Stores, Inc.
Court Name: Court of Appeals of Arkansas
Date Published: Aug 31, 2016
Citations: 498 S.W.3d 766; 2016 Ark. App. LEXIS 399; 2016 Ark. App. 372; CV-15-445
Docket Number: CV-15-445
Court Abbreviation: Ark. Ct. App.
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    Chandler v. Wal-Mart Stores, Inc., 498 S.W.3d 766