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169 So. 3d 164
Fla. Dist. Ct. App.
2015
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Background

  • Caribbean Cruise challenged BBB's dismissal of its FDUTPA and defamation claims after BBB gave it an F rating.
  • BBB argued the FDUTPA claim was protected by the First Amendment as pure opinion and that Caribbean Cruise lacked consumer status to sue.
  • Caribbean Cruise alleged BBB misrepresented its investigative rigor, relied on sixteen factors, and conditioned accreditation on fees, misleading the public.
  • Trial court dismissed both counts, ruling First Amendment protected BBB's statements and Caribbean Cruise wasn’t a FDUTPA consumer.
  • Appellate court reversed on the FDUTPA standing issue but upheld dismissal on defamation; remanded for proceedings consistent with the opinion.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Does First Amendment protection bar FDUTPA claim here? Caribbean Cruise: BBB's representations, not opinions, violate FDUTPA. BBB: statements are pure opinion protected by the First Amendment. First Amendment protection does not bar the FDUTPA claim based on allegations.
May a non-consumer entity sue under FDUTPA after 2001 amendment? Caribbean Cruise may sue; statute expanded to ‘person’ and business entities. BBB: only consumers may sue; Caribbean Cruise not a consumer. Entity may sue under FDUTPA; standing extends beyond consumers.
What is the appellate disposition regarding FDUTPA and defamation claims? Caribbean Cruise seeks relief on both claims; FDUTPA standing supports reversal. BBB seeks dismissal of FDUTPA on multiple grounds; defamation dismissal valid. Affirmed in part (defamation), reversed in part (FDUTPA standing) and remanded.

Key Cases Cited

  • Beacon Property Mgmt., Inc. v. PNR, Inc., 842 So.2d 773 (Fla. 2003) (definitions of unfair practice and deception in FDUTPA context)
  • Kelly v. Palmer, Reifler, & Assocs., P.A., 681 F.Supp.2d 1356 (S.D. Fla. 2010) (allows non-consumers to sue under FDUTPA after 2001 amendment)
  • Niles Audio Corp. v. OEM Sys. Co., Inc., 174 F.Supp.2d 1315 (S.D. Fla. 2001) (illustrates broadstanding post-2001 amendment)
  • Kertesz v. Net Transactions, Ltd., 635 F.Supp.2d 1339 (S.D. Fla. 2009) (discusses FDUTPA standing concepts in southern district)
  • North Amer. Clearing, Inc. v. Brokerage Computer Sys., Inc., 666 F.Supp.2d 1299 (M.D. Fla. 2009) (considers broader plaintiff base under FDUTPA)
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Case Details

Case Name: Caribbean Cruise Line, Inc. v. Better Business Bureau of Palm Beach County, Inc.
Court Name: District Court of Appeal of Florida
Date Published: Jun 3, 2015
Citations: 169 So. 3d 164; 43 Media L. Rep. (BNA) 2964; 2015 WL 3480114; 2015 Fla. App. LEXIS 8497; No. 4D13-3916
Docket Number: No. 4D13-3916
Court Abbreviation: Fla. Dist. Ct. App.
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    Caribbean Cruise Line, Inc. v. Better Business Bureau of Palm Beach County, Inc., 169 So. 3d 164