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524 S.W.3d 407
Ark. Ct. App.
2017
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Background

  • Evelyn King was admitted to Broadway Health & Rehab in 2013; her daughter Catherine Roberts signed admission paperwork that included an arbitration form listing Evelyn as the resident and Roberts as signer.
  • On the arbitration form, neither "Resident" nor "Resident Representative" was circled; Roberts checked "Other" and wrote "Daughter." No power of attorney or guardianship was attached.
  • In 2015 Roberts (as guardian of Evelyn’s person and estate) sued Broadway for medical malpractice, negligence, and violations of the Arkansas Long‑Term Care Residents’ Rights Act.
  • Broadway moved to compel arbitration under the Federal Arbitration Act, arguing Roberts had authority to bind Evelyn or, alternatively, that Evelyn was a third‑party beneficiary of an agreement Roberts signed in her individual capacity.
  • The circuit court denied the motion to compel arbitration, finding no valid arbitration agreement (Roberts lacked authority; no agency or third‑party‑beneficiary relationship) and denied Broadway further discovery on authority.
  • Broadway appealed; the appellate court reviewed de novo and affirmed, holding no valid arbitration agreement existed and the discovery denial was not an abuse of discretion.

Issues

Issue Plaintiff's Argument (Roberts) Defendant's Argument (Broadway) Held
Validity of arbitration agreement No valid agreement because Roberts lacked authority to bind Evelyn; Broadway didn’t own facility at signing Roberts signed arbitration form as resident representative/agent, so FAA applies and arbitration is enforceable No valid arbitration agreement; Roberts lacked authority to bind Evelyn
Agency (authority to sign) Roberts signed only as "Daughter," no POA or guardian appointment; familial status insufficient Roberts acted as agent for Evelyn when signing admission/arbitration forms No evidence of actual or apparent agency; agency not established as a matter of law
Third‑party‑beneficiary doctrine Not applicable because no valid bilateral agreement between Broadway and Roberts Even if Roberts signed individually, Evelyn was intended third‑party beneficiary and may be bound Doctrine inapplicable because no valid underlying agreement between Broadway and Roberts
Denial of additional discovery Discovery unnecessary; agency can’t be established solely by agent’s statements Requested discovery (e.g., interview with Roberts) could show she believed she had authority Trial court did not abuse discretion denying further discovery; additional discovery would not change outcome

Key Cases Cited

  • Courtyard Gardens Health & Rehab., LLC v. Quarles, 428 S.W.3d 437 (Ark. 2013) (familial relationship alone does not establish agency; agent’s statements cannot alone establish agency)
  • GGNSC Holdings, LLC v. Lamb, 487 S.W.3d 348 (Ark. 2016) (arbitration is a matter of contract; contract elements must be met)
  • Evans v. White, 682 S.W.2d 733 (Ark. 1985) (agency requires principal’s manifestation that agent act on principal’s behalf)
  • Progressive Eldercare Servs.-Chicot, Inc. v. Long, 449 S.W.3d 324 (Ark. App. 2014) (third‑party‑beneficiary doctrine requires valid underlying agreement and clear intent to benefit third party)
  • Bank of the Ozarks, Inc. v. Walker, 434 S.W.3d 357 (Ark. 2014) (appellate review of arbitration‑compel denials is de novo; state contract law governs validity of arbitration agreements)
Read the full case

Case Details

Case Name: Broadway Health & Rehab, LLC v. Roberts
Court Name: Court of Appeals of Arkansas
Date Published: May 10, 2017
Citations: 524 S.W.3d 407; 2017 Ark. App. LEXIS 313; 2017 Ark. App. 284; CV-16-978
Docket Number: CV-16-978
Court Abbreviation: Ark. Ct. App.
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    Broadway Health & Rehab, LLC v. Roberts, 524 S.W.3d 407