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Bertha M. Moton v. National Motor Club of America, Inc.
705 F. App'x 850
11th Cir.
2017
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Background

  • Plaintiff Bertha Moton purchased a membership from National Motor Club of America and sued after a dispute about timing and benefits of membership and a refund following cancellation.
  • The membership application said Moton’s membership was in “Full Force” but the handbook required presenting a membership card and stated the card could take two weeks to arrive.
  • Moton claimed the delay and requirement to present a card meant the Club breached by not providing immediate full benefits and that she was entitled to a pro rata refund upon cancellation.
  • The district court found an ambiguity in the contract but granted summary judgment for the Club and denied Moton’s summary judgment motion.
  • The district court also held Moton waived her refund claim by accepting the Club representative’s modification (membership ending at month’s end) without protest.
  • Moton appealed, arguing the court misapplied contract-construction rules (including contra proferentem) and erred in finding waiver.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Contract ambiguity: whether the contract required immediate card delivery and immediate full benefits Moton: ‘‘Full Force’’ language means immediate full benefits and card; ambiguity should be resolved for her under Alabama law Club: application and handbook read together permit a two-week delay and card presentation requirement; specific delivery rule controls Court: Affirmed for Club — specific two-week delivery/presentation provision controls over general “full force” language, giving effect to all terms
Waiver of refund claim after cancellation Moton: Contract promises pro rata refund “upon cancellation” so no further assent needed; her “Okay. Thank you” was not an intentional relinquishment and rep lacked authority to modify Club: Member accepted representative’s statement that membership ends at month’s end and did not object, effectively waiving the claim Court: Affirmed for Club — Moton’s acceptance of the modification without objection constituted waiver under Alabama law (intent can be inferred from conduct)

Key Cases Cited

  • Voyager Life Ins. Co. v. Whitson, 703 So.2d 944 (Ala. 1997) (courts should apply contract-construction rules to resolve ambiguities)
  • Ward v. Check into Cash of Ala., LLC, 981 So.2d 434 (Ala. Civ. App. 2007) (specific provision prevails over a general provision)
  • State ex rel. Riley v. Lorillard Tobacco Co., 1 So.3d 1 (Ala. 2008) (interpretation must give effect to all contract terms)
  • Extermitech, Inc. v. Glasscock, Inc., 951 So.2d 689 (Ala. 2006) (contra proferentem applies if other rules fail to resolve ambiguity)
  • Homes of Legend, Inc. v. McCollough, 776 So.2d 741 (Ala. 2000) (discussing construction against drafter when ambiguity unresolved)
  • Edwards v. Allied Home Mortg. Capital Corp., 962 So.2d 194 (Ala. 2007) (waiver requires intentional relinquishment of a known right and must be shown unequivocally)
  • O'Neal v. O'Neal, 227 So.2d 430 (Ala. 1969) (waiver as intentional relinquishment principle)
  • Putman Constr. & Realty Co. v. Byrd, 632 So.2d 961 (Ala. 1992) (unequivocal demonstration required to prove waiver)
  • Givens v. Gen. Motors Acceptance Corp., 324 So.2d 277 (Ala. Civ. App. 1975) (waiver can be inferred from conduct inconsistent with asserting a right)
  • Stewart v. Bradley, 15 So.3d 533 (Ala. Civ. App. 2008) (external acts may demonstrate waiver, such as accepting oral notice)
Read the full case

Case Details

Case Name: Bertha M. Moton v. National Motor Club of America, Inc.
Court Name: Court of Appeals for the Eleventh Circuit
Date Published: Aug 15, 2017
Citation: 705 F. App'x 850
Docket Number: 16-15766 Non-Argument Calendar
Court Abbreviation: 11th Cir.