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988 N.W.2d 627
Wis.
2023
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Background

  • Plaintiff Beatriz Banuelos requested her medical records in electronic form and directed UW Hospitals to transmit them to her attorneys.
  • UW Hospitals (through its business associate Ciox) transmitted the records electronically and Ciox sent an invoice for $109.96 with per-page charges consistent with Wisconsin's paper-copy rates.
  • Banuelos sued under Wis. Stat. § 146.83(3f), alleging the per-page charges for an electronic production exceeded what state law permits.
  • The circuit court granted UW Hospitals' motion to dismiss; the court of appeals reversed, holding § 146.83(3f) does not permit fees for electronic copies.
  • The Wisconsin Supreme Court affirmed the court of appeals: it concluded § 146.83(3f) does not authorize fees for electronic-format patient records and that Banuelos pleaded a viable claim.
  • Dissenting opinions argued (1) the complaint alleges Ciox, a non–health-care-provider, charged and collected the fee (and § 146.83(3f) regulates only health care providers), and (2) statutory silence does not forbid private parties from charging — federal HITECH law, not state statute silence, governs electronic-record fees.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Wis. Stat. § 146.83(3f) permits charging fees for copies of patient records provided in electronic format Because § 146.83(3f)(b) lists only paper, microfiche/microfilm, and x-ray formats, electronic-format fees are not authorized and thus are unlawful The statute is silent about electronic copies; silence does not prohibit charges, so providers may charge for electronic copies (subject to federal law) The Court held the statute does not permit fees for electronic-format records; Banuelos stated a claim
Whether Banuelos sufficiently alleged UW Hospitals — not only Ciox — imposed/collected the charged fee such that § 146.83(3f) applies Banuelos alleges UW Hospitals, through its business associate Ciox, transmitted the records and included the invoice, so UW Hospitals can be held responsible Dissent: complaint shows Ciox (a non‑provider) billed and collected; § 146.83(3f) regulates only health care providers, so claims against UW Hospitals fail The majority treated the complaint as alleging UW Hospitals acted through Ciox and found the pleading adequate to survive dismissal
What role statutory history and federal law (HITECH) play in interpreting § 146.83(3f) The 2009 statutory text had an express electronic‑copy charge that was later deleted; that deletion and later enactment support that the current statute does not authorize electronic‑copy fees The HITECH Act already caps charges for electronic copies at labor cost; state silence means providers retain freedom to charge within federal limits The Court relied on statutory text and history (deletion of prior electronic‑fee language) to conclude the state statute does not permit such fees; federal law was acknowledged but not decisive for the state‑statute interpretation

Key Cases Cited

  • State ex rel. Kalal v. Cir. Ct. for Dane Cnty., 271 Wis. 2d 633 (statutory‑interpretation canons)
  • Townsend v. ChartSwap, LLC, 399 Wis. 2d 599 (statute regulates only health care providers)
  • Heritage Farms, Inc. v. Markel Ins. Co., 339 Wis. 2d 125 (interpretation of mandatory "shall")
  • Milwaukee Journal Sentinel v. City of Milwaukee, 341 Wis. 2d 607 (may not read language back into statute)
  • Data Key Partners v. Permira Advisers LLC, 356 Wis. 2d 665 (motion‑to‑dismiss pleading standard)
  • Ciox Health, LLC v. Azar, 435 F. Supp. 3d 30 (federal decision regarding HITECH guidance and electronic‑copy fees)
Read the full case

Case Details

Case Name: Beatriz Banuelos v. University of Wisconsin Hospitals and Clinics Authority
Court Name: Wisconsin Supreme Court
Date Published: Apr 4, 2023
Citations: 988 N.W.2d 627; 406 Wis.2d 439; 2023 WI 25; 2020AP001582
Docket Number: 2020AP001582
Court Abbreviation: Wis.
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