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Bartold v. Wells Fargo Bank, NA
3:14-cv-00865
D. Conn.
Dec 30, 2016
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Background

  • Plaintiff Vincent Bartold (then 67) obtained a Wells Fargo reverse mortgage in 2009, expecting a "modified tenure" payment of $600/month for life; Wells Fargo misclassified it as a "modified term" plan providing payments for a limited number of years.
  • Wells Fargo admitted an onboarding error caused the misclassification and later corrected the loan to reflect lifetime $600 monthly payments during the litigation.
  • Bartold sued for CUTPA violations, breach of contract, and negligent misrepresentation, and sought broad discovery about Wells Fargo’s policies, database/system notes, communications, documents relied on interrogatory answers, and 30(b)(6) deposition testimony on numerous topics.
  • Wells Fargo resisted, arguing requests were overbroad, irrelevant, burdensome, confidential, and potentially usable in other lawsuits by plaintiff’s counsel; it moved for a protective order limiting 30(b)(6) topics.
  • The Court, observing prolonged discovery disputes and an accelerated trial schedule, granted in part and denied in part both the motion to compel and the motion for a protective order, ordering targeted productions and permitting most 30(b)(6) topics with narrowings to protect privacy and proportionality.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Production of policies/procedures governing customer-dispute resolution for reverse mortgages Seeks policies and manuals to show systemic practices relevant to CUTPA claims Requests are irrelevant or overbroad; many policies unnecessary Ordered to produce policies limited to those governing resolution of customer complaints about reverse mortgages; other policies denied
Production of system notes/database entries/communications about Bartold’s loan System notes and communications directly relating to Bartold’s loan are relevant to how Wells Fargo handled and corrected the loan Requests are irrelevant and disproportional/burdensome Ordered to produce non-privileged system notes, database entries, communications directly pertaining to Bartold’s loan and recalculations
Documents relied on interrogatory responses and outstanding interrogatories (Nos. 20–24) Seeks documents underlying Wells Fargo’s interrogatory answers and full answers to outstanding interrogatories Premature for documents tied to unanswered interrogatories; objections re: compound/interrogatory limits Ordered to produce non-privileged documents relied upon for listed interrogatories; Court granted leave for additional interrogatories and ordered responses to Interr. 20–24
Scope of Rule 30(b)(6) deposition topics and employee records/privacy Seeks corporate testimony on policies, record-keeping, servicing, investigations, employee disciplinary history, and awareness of similar complaints Topics are overbroad, burdensome, invade employee privacy; compliance with state personnel confidentiality law Protective order granted in part: topics narrowed to customer-dispute policies, some topics limited; but Court denied protection for record-keeping, employment/discipline (limited to employees involved in onboarding) and topics about similar complaints known to compliance; sensitive employee details may be sealed and parties to propose protective order

Key Cases Cited

  • Dietz v. Bouldin, 136 S. Ct. 1885 (2016) (recognizing court’s inherent authority to manage its docket and ensure orderly, expeditious disposition)
  • Grand Cent. P’ship, Inc. v. Cuomo, 166 F.3d 473 (2d Cir. 1999) (district court has broad discretion in discovery rulings)
  • Cole v. Towers Perrin Forster & Crosby, 256 F.R.D. 79 (D. Conn. 2009) (party resisting discovery bears burden to justify denial)
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Case Details

Case Name: Bartold v. Wells Fargo Bank, NA
Court Name: District Court, D. Connecticut
Date Published: Dec 30, 2016
Docket Number: 3:14-cv-00865
Court Abbreviation: D. Conn.