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292 F. Supp. 3d 464
D.C. Cir.
2018
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Background

  • In 2014 plaintiffs Ann Holiday and her son Anwar Armstrong received a statement from Navient Solutions, Inc. (NSI) showing an alleged balance over $45,000 for student loans; plaintiffs contend they only borrowed ~$9,000 and paid ~$8,460.
  • Plaintiffs allege they notified NSI of the error, NSI failed to produce promissory notes or correct the balance, and (allegedly) furnished inaccurate information to consumer reporting agencies (CRAs).
  • Plaintiffs claim the inaccurate credit reports caused Armstrong to lose two job offers and assert claims under the District of Columbia Consumer Protection Procedures Act (CPPA), and common-law negligence and breach of contract.
  • NSI removed to federal court and moved to dismiss under Rule 12(b)(6), arguing the Fair Credit Reporting Act (FCRA) preempts plaintiffs’ state-law claims and alternatively that the complaint fails to state claims.
  • The court concluded that claims premised on NSI’s furnishing of (inaccurate) information to CRAs are preempted by the FCRA; non‑preempted parts of plaintiffs’ negligence and contract claims fail to state a claim; the remaining CPPA claim (misleading statements to plaintiffs themselves) survives dismissal but raises unresolved Article III standing issues.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether state-law claims based on furnishing information to CRAs are preempted by the FCRA Holiday/Armstrong argue NSI violated CPPA, negligence, and contract by reporting inaccurate balances to CRAs and causing harm NSI contends §1681t(b)(1)(F) preempts state-law claims related to furnishers’ duties under §1681s-2 Court: Claims that challenge NSI’s disclosure to CRAs are preempted by the FCRA
Whether breach of contract claim (based on NSI statements to plaintiffs) is adequately pleaded Plaintiffs assert NSI breached loan agreement by failing to adjust erroneous charges and asserting invalid balance NSI argues plaintiffs fail to plead contractual duties or recoverable damages independent of CRA reporting Court: Dismiss breach of contract claim for failure to plead required elements; dismissal without prejudice
Whether negligence claim is viable independent of contract Plaintiffs say NSI negligently failed to safeguard info, disclose material facts, and correctly report balances NSI argues any duty arises from contract; FCRA preempts claims tied to CRA reporting Court: Negligence claim dismissed as plaintiffs did not plead an independent tort duty outside contractual relationship
Whether remaining CPPA claim (misleading billing statements to plaintiffs) satisfies Article III standing Plaintiffs claim they were misled, suffered emotional distress and loss of time/convenience NSI challenges sufficiency of alleged injuries and causal connection; court notes standing not adequately briefed by parties Court: Denied dismissal of non‑preempted CPPA claim but ordered the parties to show cause and appear to address whether plaintiffs have Article III standing (injury in fact unresolved)

Key Cases Cited

  • Safeco Ins. Co. of Am. v. Burr, 551 U.S. 47 (2007) (FCRA purpose: fair and accurate credit reporting)
  • Cipollone v. Liggett Group, Inc., 505 U.S. 504 (1992) (preemption language can reach common-law duties)
  • Riegel v. Medtronic, Inc., 552 U.S. 312 (2008) (construing preemption references to State 'requirements' to include common law absent contrary indication)
  • Macpherson v. JPMorgan Chase Bank, N.A., 665 F.3d 45 (2d Cir. 2011) (FCRA §1681t preempts state-law claims against furnishers)
  • Purcell v. Bank of Am., 659 F.3d 622 (7th Cir. 2011) (interpreting §1681t(b)(1)(F) as broad preemption of state claims related to furnishers)
  • Himmelstein v. Comcast of the Dist., LLC, 931 F.Supp.2d 48 (D.D.C. 2013) (discussing scope of FCRA preemption and applying broad reading)
  • Bell Atl. Corp. v. Twombly, 550 U.S. 544 (2007) (plausibility standard for pleading)
  • Ashcroft v. Iqbal, 556 U.S. 662 (2009) (pleading standard requiring factual plausibility)
  • Lujan v. Defenders of Wildlife, 504 U.S. 555 (1992) (Article III injury‑in‑fact requirement)
  • Spokeo, Inc. v. Robins, 136 S. Ct. 1540 (2016) (statutory violations require a concrete injury for standing)
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Case Details

Case Name: Armstrong v. Navient Solutions, LLC
Court Name: Court of Appeals for the D.C. Circuit
Date Published: Mar 2, 2018
Citations: 292 F. Supp. 3d 464; Civil Action No. 16–2212 (RDM)
Docket Number: Civil Action No. 16–2212 (RDM)
Court Abbreviation: D.C. Cir.
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    Armstrong v. Navient Solutions, LLC, 292 F. Supp. 3d 464