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92 N.E.3d 1166
Ind. Ct. App.
2018
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Background

  • On Dec. 21, 2012, Amber Hamilton (an invitee) was eating at a Steak ’n Shake when another group, led by Ricky Jackson, verbally taunted and threatened her and her brother for ~30 minutes.
  • The antagonists blocked exits, pounded on windows, and repeatedly provoked a physical confrontation; Steak ’n Shake employees observed the escalation.
  • Employees did not intervene or contact security/police while the harassment continued; the acting manager only told the groups to leave when a fight appeared imminent.
  • A fight erupted near the register; Hamilton intervened, struck Jackson, and he then shot her at point-blank range, causing severe injury.
  • Hamilton sued Steak ’n Shake for negligence (failure to protect from a third party’s criminal act). The trial court initially denied summary judgment for defendant, later granted it after reconsideration under recent Indiana Supreme Court precedent. Hamilton appealed.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Steak ’n Shake owed a duty to protect Hamilton from a third party’s criminal act Hamilton: the restaurant knew of an escalating, 30‑minute confrontation (threats, blocking exits, pounding windows), creating a foreseeable risk of serious harm and thus a duty to take precautions Steak ’n Shake: under Goodwin/Rogers the broad class is a restaurant patron and broad harm is a third‑party criminal act; shootings in such venues are not foreseeable as a matter of law, so no duty existed Reversed: court held that, given the restaurant’s knowledge of escalating threats and conduct, a duty existed to take reasonable steps to protect patrons (question of breach/proximate cause for factfinder)

Key Cases Cited

  • Goodwin v. Yeakle’s Sports Bar & Grill, Inc., 62 N.E.3d 384 (Ind. 2016) (clarifies foreseeability as a component of duty; holds a shooting inside a bar is not automatically foreseeable as a matter of law)
  • Rogers v. Martin, 63 N.E.3d 316 (Ind. 2016) (applies Goodwin framework; distinguishes duty to prevent unforeseeable violent acts from duty to aid or protect once owner knows of injury/threat)
  • Paragon Family Restaurant v. Bartolini, 799 N.E.2d 1048 (Ind. 2003) (recognizes reasonable foreseeability as element of proprietor’s duty to invitees)
  • Goldsberry v. Grubbs, 672 N.E.2d 475 (Ind. Ct. App. 1996) (foreseeability for duty uses general analysis of broad plaintiff and broad harm, distinct from proximate‑cause inquiry)
  • Satterfield v. Breeding Insulation Co., 266 S.W.3d 347 (Tenn. 2008) (standard quoted for when likelihood of harm is sufficient to induce reasonable precautions)
Read the full case

Case Details

Case Name: Amber Hamilton v. Steak 'n Shake Operations Inc.
Court Name: Indiana Court of Appeals
Date Published: Mar 7, 2018
Citations: 92 N.E.3d 1166; 49A02-1704-CT-776
Docket Number: 49A02-1704-CT-776
Court Abbreviation: Ind. Ct. App.
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    Amber Hamilton v. Steak 'n Shake Operations Inc., 92 N.E.3d 1166