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523 F.Supp.3d 523
S.D.N.Y.
2021
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Background

  • Hello Products sells activated-charcoal toothpastes marketed as "epic whitening," "whitens naturally," "detoxifier," and "safe/gentle for daily use." Plaintiffs bought Hello charcoal toothpastes after seeing packaging and online ads.
  • Plaintiffs (Patellos and Fishon) allege the products failed to whiten, are abrasive to enamel, and can cause long-term dental harm; they also allege they paid a premium for purported charcoal benefits.
  • SAC asserts seven claims: breach of express warranty (UCC §2-313); breach of implied warranty (UCC §2-314); deceptive practices (GBL §349); false advertising (GBL §350); negligent misrepresentation; intentional misrepresentation/fraud; unjust enrichment.
  • Hello moved to dismiss, arguing preemption of fluoride-related claims, failure to plead fraud with particularity (Rule 9(b)), lack of UCC notice, no privity for implied-warranty and negligent-misrepresentation claims, and that unjust enrichment duplicates other claims.
  • Court dismissed any claims challenging fluoride (plaintiffs abandoned them), found fraud-based and GBL claims adequately pleaded, denied dismissal of express warranty, fraud, and GBL claims, and granted dismissal of implied warranty, negligent misrepresentation, and unjust enrichment; injunctive relief was denied for lack of standing.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Federal preemption of fluoride-related claims Plaintiffs do not challenge fluoride safety/efficacy; only assert charcoal effects Hello: FDA monograph preempts state-law challenges to fluoride representations Court: Plaintiffs abandoned fluoride claims; any such claims dismissed as preempted/abandoned
Particularity under Rule 9(b) for fraud-based claims Alleged detailed statements, sources, and plaintiffs’ experiences showing falsity Hello: Allegations are conclusory and lack the "how" of fraud (e.g., how enamel abrasion was determined) Court: SAC meets Rule 9(b) — detailed statements, speakers, timing, and why false; fraud-based claims survive
UCC §2-607(3) notice for express warranty Plaintiffs: timely notice via filing and service of original complaint within months of discovery Hello: Complaint is not proper or timely notice Court: Timing is fact question; complaint may suffice as notice here — express warranty claim survives
Implied warranty (privity) Plaintiffs allege privity or third-party beneficiary status Hello: Purchases occurred via Amazon/Target; no privity with Hello; bare assertions insufficient Court: Dismissed implied warranty claim for failure to plead facts showing privity or intended third-party beneficiary status
Negligent misrepresentation (special relationship/privity-like duty) Plaintiffs point to Hello’s R&D scientist and website content to show reliance and special relationship Hello: Website marketing and ads do not create a special, privity-like relationship Court: Dismissed negligent misrepresentation for failure to plead the required special relationship
Unjust enrichment duplicative of other claims Plaintiffs: unjust enrichment may seek disgorgement and alternative theories Hello: It duplicates contract/tort claims Court: Dismissed unjust enrichment as duplicative of other viable claims
Injunctive relief (standing) Plaintiffs: continued inability to rely on labels; may repurchase if truthful labeling ensured Hello: Plaintiffs lack imminent, concrete injury for prospective relief Court: Denied injunctive relief for lack of actual and imminent future harm

Key Cases Cited

  • Bell Atl. Corp. v. Twombly, 550 U.S. 544 (plausibility pleading standard)
  • Ashcroft v. Iqbal, 556 U.S. 662 (labels-and-conclusions insufficient)
  • Eternity Global Master Fund Ltd. v. Morgan Guar. Tr. Co. of N.Y., 375 F.3d 168 (Rule 9(b) specificity requirements)
  • Aetna Cas. & Sur. Co. v. Aniero Concrete Co., 404 F.3d 566 (privity-like "special relationship" standard for negligent misrepresentation)
  • Corsello v. Verizon N.Y., Inc., 18 N.Y.3d 777 (unjust enrichment is not available where duplicative of tort or contract claims)
  • Berni v. Barilla S.p.A., 964 F.3d 141 (standing/injunctive-relief requirement of imminent future harm)
  • Canale v. Colgate-Palmolive Co., 258 F. Supp. 3d 312 (FDA monograph limits state-law challenges to monograph-covered drug claims)
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Case Details

Case Name: Aguirre v. Hello Products, LLC
Court Name: District Court, S.D. New York
Date Published: Mar 4, 2021
Citations: 523 F.Supp.3d 523; 1:19-cv-09577
Docket Number: 1:19-cv-09577
Court Abbreviation: S.D.N.Y.
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