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46 F. Supp. 3d 999
C.D. Cal.
2014
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Background

  • Pls Ades and Woolery filed a putative California class action on Mar 15, 2013 against Omni Hotels; Omni removed to federal court on diversity grounds.
  • FAC asserts CIPA § 632.7 claims for unwarned recordings of inbound calls to Omni toll-free numbers in California from CA-area code calls.
  • Plaintiffs allege Omni records calls without warning and has a policy of monitoring recordings without consent.
  • Class period spans Mar 15, 2012–Mar 22, 2013, covering calls to an Omni call center in Omaha, Nebraska.
  • Omni contends recordings were for quality purposes and that it cannot identify caller location; plaintiffs claim possible location-identification methods exist; Omni implemented automated warnings during the suit.
  • Court denied Omni’s summary judgment motion, proceeding to the merits on choice of law and privacy issues.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Choice of law for § 632.7 California privacy interests control Nebraska law may apply due to location of conduct California law applies; choice-of-law favor California.
Dormant Commerce Clause California statute applies to calls with CA nexus; not extraterritorial Section 632.7 could burden interstate commerce Statute does not impose strict scrutiny; incidental effects permissible.
Excessive damages and due process Statutory damages per violation are permissible; no extra injury required Damages may be constitutionally excessive or due process concerns Damages at issue not shown to be constitutionally excessive at this stage.
Applicability of § 632.7 to call participants Section 632.7 covers recipients under “receives” and “intercepts” Argument for third-party-only interpretation § 632.7 applies to parties to a call as to recording.
Injury requirement under § 632.7 Violation itself is an injury; statutory damages accrue on violation Injury required beyond privacy violation Injury not prerequisite beyond statutory privacy violation.

Key Cases Cited

  • Kearney v. Salomon Smith Barney, Inc., 39 Cal.4th 95 (Cal. 2006) (governmental-interest analysis governs choice of law)
  • Zephyr v. Saxon Mortg. Servs., Inc., 873 F. Supp. 2d 1223 (E.D. Cal. 2012) (privacy protection scope under § 632.7 broad; no service-monitoring exemption)
  • Nat’l Ass’n of Optometrists & Opticians v. Harris, 682 F.3d 1144 (9th Cir. 2012) (dormant Commerce Clause framework for non-discriminatory statutes)
  • Pike v. Bruce Church, Inc., 397 U.S. 137 (U.S. 1970) (balancing local benefits vs. interstate burdens)
  • Browning-Ferris Indus. of Vt., Inc. v. Kelco Disposal, 492 U.S. 257 (U.S. 1989) (Eighth Amendment damages framework; civil damages context)
  • Lieberman v. KCOP Television, Inc., 110 Cal.App.4th 156 (Cal. App. 2003) (section 632 violation accrues at recording)
  • Brown v. Defender Sec. Co., 2012 WL 5308964 (C.D. Cal. 2012) (section 632.7 applies to all communications, not limited to confidential ones)
Read the full case

Case Details

Case Name: Ades v. Omni Hotels Management Corp.
Court Name: District Court, C.D. California
Date Published: Sep 8, 2014
Citations: 46 F. Supp. 3d 999; 2014 U.S. Dist. LEXIS 129718; 2014 WL 4577906; Case No. 2:13-CV-2468-CAS(MANx)
Docket Number: Case No. 2:13-CV-2468-CAS(MANx)
Court Abbreviation: C.D. Cal.
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